Senior FinCrime Operations Manager

Monzo Bank
Dublin
Workplace: HybridFull timeEUR 76,500 - 95,500 annuallyFunction: Business OperationsSkills: ["Data-driven decision making","Problem solving","Stakeholder management","Initiative","Cross-functional collaboration"]

Lead Monzo’s FinCrime, Fraud and Dispute Operations in the EU from Dublin, reporting to the EU Director. Oversee outsourced FinCrime partners and drive SLA/performance using data analytics and fincrime metrics. Own and improve day-to-day operations across transaction monitoring, AML/CTF screening and onboarding rules, partnering with product, technology, data science, and engineering to implement automated-alert mitigation strategies and support assurance and change initiatives.

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FursaFursa
Monzo Bank
Monzo Bank
23 hours ago

Senior FinCrime Operations Manager

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Last checked: 24 minutes agoStatus: Live

Job Summary

Lead Monzo’s FinCrime, Fraud and Dispute Operations in the EU from Dublin, reporting to the EU Director. Oversee outsourced FinCrime partners and drive SLA/performance using data analytics and fincrime metrics. Own and improve day-to-day operations across transaction monitoring, AML/CTF screening and onboarding rules, partnering with product, technology, data science, and engineering to implement automated-alert mitigation strategies and support assurance and change initiatives.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Drive effective oversight of outsourced FinCrime Operations partners, ensuring SLAs and performance.
  • •Monitor FinCrime metrics and work with product teams to deliver actions addressing emerging trends.
  • •Combine hands-on execution with strategic planning across screening, onboarding, and transaction monitoring mitigation strategies using automated alerts.
  • •Support assurance activities by working with second line of defence and the MLRO, including identification and remediation of actions.
  • •Produce committee packs and manage oversight of change implementation, prioritizing initiatives and supporting 3rd line of defence auditing activities.
Travel: Low travel

Pay and Benefits

Salary: EUR 76,500 - 95,500 annually
Perks:Health InsurancePensionLearning BudgetRemote Work

Key Requirements

  • •Oversee FinCrime operations with in-depth understanding of transaction monitoring, AML/CTF, screening, and onboarding rules and models implementation.
  • •Use robust data insights and analytics to drive strategic decision-making based on FinCrime metrics and trends.
  • •Manage outsourced partners/3rd parties to achieve performance and SLA outcomes in a payments or banking environment.
  • •Lead cross-functional coordination and stakeholder management across product, technology, data science, and second/third line of defence.
  • •Champion automated processes to improve efficiency in screening, onboarding, and transaction monitoring mitigation strategies.
Experience:FintechPaymentsBankingAML/CTFTransaction monitoring
Skills:Data-driven decision makingProblem solvingStakeholder managementInitiativeCross-functional collaboration

Company Brief

Monzo Bank
Monzo is a UK-based digital bank offering mobile-first current accounts, savings, business banking, and financial tools focused on transparency, low fees, and real-time money management for consumers and small businesses.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn