Product and Applications Specialist (Sonora)

Epiroc
Mexico
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Technical advisory","Problem-solving","Root cause analysis","Coaching","Safety mindset"]

Serve as the technical authority for Epiroc surface drilling equipment within PSD, providing advanced product, application, and aftermarket support to customers, service teams, and sales. Troubleshoot, diagnose, optimize performance, and investigate root causes while supporting complex field evaluations, commissioning, audits, and validations. Improve productivity, availability, safety, and total cost of ownership through maintenance strategies, reliability planning, and value-focused recommendations.

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Epiroc
Epiroc
13 hours ago

Product and Applications Specialist (Sonora)

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Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the technical authority for Epiroc surface drilling equipment within PSD, providing advanced product, application, and aftermarket support to customers, service teams, and sales. Troubleshoot, diagnose, optimize performance, and investigate root causes while supporting complex field evaluations, commissioning, audits, and validations. Improve productivity, availability, safety, and total cost of ownership through maintenance strategies, reliability planning, and value-focused recommendations.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Act as technical reference specialist for the assigned Epiroc equipment portfolio and related systems.
  • •Provide advanced technical support for troubleshooting, diagnosis, performance optimization, and root-cause investigations.
  • •Support Customer Centers and customers with complex issues across operations, maintenance, machines, and components.
  • •Perform commissioning, audits, inspections, evaluations of equipment and fleets, field tests, and validation activities.
  • •Evaluate applications and operating practices to improve productivity, availability, utilization, and safety; optimize tool consumption, fuel efficiency, and production targets.

Key Requirements

  • •More than 5 years of experience with surface drilling equipment.
  • •Strong experience in maintenance, reliability, fleet management, or technical support.
  • •Hands-on experience working directly with mining industry customers.
  • •Deep knowledge of surface drilling equipment systems, including hydraulic, drivetrain, electrical systems, automation, and digital solutions.
  • •Ability to perform life-cycle and operational cost analysis.
Experience:5+ yearsMining
Education:Bachelor's in Electromechanical, Electrical, Mechatronics, Mechanical, Mining, or related
Skills:Technical advisoryProblem-solvingRoot cause analysisCoachingSafety mindset
Languages:English
Tech Stack:Hydraulic systemsDrivetrainElectrical systemsAutomationDigital solutionsReliability engineeringMaintenance planningTCOKPI

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn