ICT Engineer

BAE Systems
Melbourne
Workplace: HybridFull timeFunction: IT Operations (Systems/Network Admin)Experience: 3-4 yearsSkills: ["Troubleshooting","Problem-solving","Stakeholder engagement","Customer service","Continuous improvement"]

Design, implement, and maintain ICT solutions for business-critical systems, partnering with the ICT Team Lead to deliver projects within timelines and budgets. Provide Level 3 help desk support under SLA requirements, including incident investigation, service requests, escalation, and resolution. Monitor and deploy security patches, manage software releases across environments, support infrastructure and COTS applications, and maintain accurate technical documentation and knowledge articles.

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BAE Systems
BAE Systems
2 days ago

ICT Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Design, implement, and maintain ICT solutions for business-critical systems, partnering with the ICT Team Lead to deliver projects within timelines and budgets. Provide Level 3 help desk support under SLA requirements, including incident investigation, service requests, escalation, and resolution. Monitor and deploy security patches, manage software releases across environments, support infrastructure and COTS applications, and maintain accurate technical documentation and knowledge articles.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Design, implement, and maintain ICT engineering solutions supporting operational and business requirements.
  • •Deliver ICT projects and assigned technical tasks within agreed schedules and budgets.
  • •Provide Level 3 Help Desk support under SLA requirements, including incident investigation, service requests, escalation, and resolution.
  • •Monitor, test, and deploy security patches; deploy software builds and releases across development, testing, and production environments.
  • •Maintain and support ICT infrastructure and COTS applications, including upgrades, maintenance, and technical documentation/knowledge articles.

Key Requirements

  • •Australian citizenship and hold minimum Negative Vetting Level 1 (NV1) security clearance.
  • •Degree in ICT/Engineering.
  • •3-4 years of demonstrated experience in ICT engineering roles.
  • •Experience implementing ICT infrastructure and system solutions and delivering technical projects within schedules and budgets.
  • •Strong troubleshooting and Level 3 support experience in a service management environment, including security patch management and COTS application support.
Experience:3-4 years
Education:
Skills:TroubleshootingProblem-solvingStakeholder engagementCustomer serviceContinuous improvement
Tech Stack:COTSMCM

Eligibility

Nationality:Australian National
Security Clearance:Negative Vetting Level 1 (NV1)

Company Brief

BAE Systems
Multinational defence, security and aerospace company designing, manufacturing and supporting military and civilian systems including naval ships, submarines, aircraft, cyber solutions and electronic systems for governments and commercial customers.
Industry: Defense Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1999
WebsiteLinkedIn