Full Time Branch Ambassador - Northern Va (Loudoun/Fairfax/Prince William)

Discover Financial
Vienna
Workplace: OnsiteFull timeUSD 48,048 - 48,048 annuallyFunction: Communications, PR & CommunityExperience: 1+ yearsSkills: ["Hospitality","Empathy","Precision","Adaptability","Curiosity"]

Deliver high-volume, accuracy-first customer service in a community bank branch while executing complex cash and negotiable instrument transactions. Act as a digital concierge by educating customers on mobile banking, remote deposit capture, and contactless payments. Listen for customer needs, recommend the right tools and solutions, and maintain a hospitality-driven experience that balances efficiency with warmth across a fast-moving environment.

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Discover Financial
Discover Financial
3 days ago

Full Time Branch Ambassador - Northern Va (Loudoun/Fairfax/Prince William)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Deliver high-volume, accuracy-first customer service in a community bank branch while executing complex cash and negotiable instrument transactions. Act as a digital concierge by educating customers on mobile banking, remote deposit capture, and contactless payments. Listen for customer needs, recommend the right tools and solutions, and maintain a hospitality-driven experience that balances efficiency with warmth across a fast-moving environment.
Location: Vienna
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy, including deposits, withdrawals, and negotiable instrument processing.
  • •Maintain a compliance-first approach to meet security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
  • •Listen to customers to identify personal or business goals and pair them with appropriate digital tools or banking solutions.
  • •Support surrounding branches as needed and work flexible schedules, including nights and weekends.

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionPaid LeaveLearning Budget401kParental LeaveChildcareLife InsuranceDisability Insurance

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Proficiency with digital tools (early adopter) and comfort teaching others how to use them.
  • •Strong written and oral communication skills.
Experience:1+ yearsRetailCustomer service
Skills:HospitalityEmpathyPrecisionAdaptabilityCuriosity
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn