Al Rostamani Group

5 months ago

Cashier (Dubai, United Arab Emirates)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

A frontline cashier role handling remittances, cash, cheques and other financial transactions in a high-volume environment. You’ll ensure accuracy, regulatory compliance, and exceptional customer service while guiding customers through ARIE products and services, achieving target service times, and coordinating with departments for query resolutions and deals.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Entry level

Key Responsibilities

•Meet and Greet customers at Counter / Lobby area, and thank them for their business
•Provide service to Retail and Commercial customers as per established ARIE standards
•Communicate regulations and norms regarding transactions in a professional manner
•Provide advice and guidance about ARIE Products & Services to customers as and when necessary
•Achieve minimum 'Wait' time and 'Serve' time and aim for reducing the TAT on a continuous basis
•Lead customers to relevant department/persons for Query Resolutions, Special Deals and other such activities
•Ensure optimal profit margins are maintained for transactions
•Solicit referrals and initiate cross-selling opportunities to existing customers
•Actively convert walk-in customers to IntroCard holders
•Explore opportunities to increase customer base, transaction number, Revenue per transaction & customer and overall operational revenue performance to meet the overall objectives
•Handle Foreign Currency, Remittances, and other customer transactions as required by the Corporate or WPS customer or the Retail customer and as assigned by the Branch Management / department manager, with zero defects
•Ensure assigned work activities are carried out as per Company policies and procedures
•Ensure Cash Handling is done as per Company policy, and Cash Balance at assigned 'Till' is accurately tailed and appropriately handled as instructed by the Branch Management
•Report any anomalies such as under/Overs to concerned superior immediately
•Exercise due diligence in processes related to customer transactions to ensure risk mitigation and adherence to relevant AML procedures and KYC initiatives
•Identify improvement areas & propose constructive changes to achieve operational excellence
•Ensure documentation and the transaction process is in compliance with both the internal and regulatory requirement

Key Requirements

•Graduate or equivalent in any related field
•2 years of prior experience as a Cashier/Teller
•Previous exposure to large volume of cash handling is an added advantage
•Knowledge of basic computer applications and operations
•Good interpersonal skills
•Good communication skills
•Customer service oriented
•Good quantitative skills

Experience:2+ yearsFinanceFinancial servicesBanking

Education:Bachelor's

Skills:Interpersonal skillsCommunicationCustomer serviceQuantitative skills

Company Brief

Al Rostamani Group

UAE family-owned conglomerate operating across automotive, trading, real estate, construction, solar energy, financial services, travel, and technology solutions with a legacy dating to the 1950s.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Founded: 1957

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Al Rostamani Group

5 months ago

Cashier (Dubai, United Arab Emirates)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Entry level

Key Responsibilities

•Meet and Greet customers at Counter / Lobby area, and thank them for their business
•Provide service to Retail and Commercial customers as per established ARIE standards
•Communicate regulations and norms regarding transactions in a professional manner
•Provide advice and guidance about ARIE Products & Services to customers as and when necessary
•Achieve minimum 'Wait' time and 'Serve' time and aim for reducing the TAT on a continuous basis
•Lead customers to relevant department/persons for Query Resolutions, Special Deals and other such activities
•Ensure optimal profit margins are maintained for transactions
•Solicit referrals and initiate cross-selling opportunities to existing customers
•Actively convert walk-in customers to IntroCard holders
•Explore opportunities to increase customer base, transaction number, Revenue per transaction & customer and overall operational revenue performance to meet the overall objectives
•Handle Foreign Currency, Remittances, and other customer transactions as required by the Corporate or WPS customer or the Retail customer and as assigned by the Branch Management / department manager, with zero defects
•Ensure assigned work activities are carried out as per Company policies and procedures
•Ensure Cash Handling is done as per Company policy, and Cash Balance at assigned 'Till' is accurately tailed and appropriately handled as instructed by the Branch Management
•Report any anomalies such as under/Overs to concerned superior immediately
•Exercise due diligence in processes related to customer transactions to ensure risk mitigation and adherence to relevant AML procedures and KYC initiatives
•Identify improvement areas & propose constructive changes to achieve operational excellence
•Ensure documentation and the transaction process is in compliance with both the internal and regulatory requirement

Key Requirements

•Graduate or equivalent in any related field
•2 years of prior experience as a Cashier/Teller
•Previous exposure to large volume of cash handling is an added advantage
•Knowledge of basic computer applications and operations
•Good interpersonal skills
•Good communication skills
•Customer service oriented
•Good quantitative skills

Experience:2+ yearsFinanceFinancial servicesBanking

Education:Bachelor's

Skills:Interpersonal skillsCommunicationCustomer serviceQuantitative skills

Company Brief

Al Rostamani Group

UAE family-owned conglomerate operating across automotive, trading, real estate, construction, solar energy, financial services, travel, and technology solutions with a legacy dating to the 1950s.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Founded: 1957

Glassdoor: 3.4

Website LinkedIn Glassdoor