Team Lead, Market Operations

Carvana
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Team leadership","Decision-making","Mentoring","Customer focus","Process improvement"]

Lead day-to-day Market Operations in a fast-paced, team-oriented environment. You’ll manage logistics, inventory quality, scheduling, registration paperwork, and support customer and employee experience, while mentoring and training team members. Handle ambiguity with strong decision-making, examine processes to develop creative solutions, and ensure interactions remain rewarding for everyone. This role offers direct leadership visibility and opportunities to grow within a world-class team.

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FursaFursa
Carvana
Carvana
4 months ago

Team Lead, Market Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead day-to-day Market Operations in a fast-paced, team-oriented environment. You’ll manage logistics, inventory quality, scheduling, registration paperwork, and support customer and employee experience, while mentoring and training team members. Handle ambiguity with strong decision-making, examine processes to develop creative solutions, and ensure interactions remain rewarding for everyone. This role offers direct leadership visibility and opportunities to grow within a world-class team.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage logistics, inventory quality, scheduling, and registration paperwork.
  • •Oversee customer experience and employee experience.
  • •Lead mentoring and training programs for team members.
  • •Coordinate community outreach and take on additional responsibilities as needed.
  • •Examine processes and develop creative solutions while operating in ambiguity and change.

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Bachelor’s degree from an accredited undergraduate institution.
  • •At least five years of relevant experience in team leadership roles managing multiple employees.
  • •Experience handling logistics.
  • •Ability to operate in ambiguity and make good decisions.
  • •Strong people skills to manage employee and customer experience and build rewarding interactions.
Experience:5+ years
Education:Bachelor's
Skills:Team leadershipDecision-makingMentoringCustomer focusProcess improvement
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn