Assistant Outlet Manager - Vista (Cape Town, ZA)

Kerzer International
Cape Town
Full timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Customer service","Team-leading","Problem-solving","Organizational skills","Independent work","Initiative","Numeracy","Ability to motivate","Disciplinary skills","Decision-making"]

Oversee all operations for the Vista bar and lounge, ensuring guests are welcomed, seated quickly, and consistently delighted while controlling costs. Manage shift operations, daily reporting, emails, guest lists, and rosters, and coordinate closely with the kitchen. Support training, inductions, appraisals, and colleague issue handling. Lead bar service quality, hygiene, inventory, ordering, requisitions, events, and guest enquiries while innovating new cocktail recipes to drive engagement.

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Kerzer International
Kerzer International
14 hours ago

Assistant Outlet Manager - Vista (Cape Town, ZA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Oversee all operations for the Vista bar and lounge, ensuring guests are welcomed, seated quickly, and consistently delighted while controlling costs. Manage shift operations, daily reporting, emails, guest lists, and rosters, and coordinate closely with the kitchen. Support training, inductions, appraisals, and colleague issue handling. Lead bar service quality, hygiene, inventory, ordering, requisitions, events, and guest enquiries while innovating new cocktail recipes to drive engagement.
Location: Cape Town
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee Vista bar and lounge operations, including guest experience and shift management while controlling costs within company values
  • •Welcome and seat guests promptly, ensure training and correct service standards for the team, and handle guest enquiries and complaints
  • •Administer daily operational paperwork including emails, guest report lists, staff roster, and departmental reports; assist the head of department
  • •Maintain a safe and professional working environment, ensure hygiene and health & safety compliance, and coordinate closely with the kitchen
  • •Manage bar service execution: drinks and recipe knowledge, identification checks, cleanliness, inventory ordering/stocking, variance and expense control, events, and recipe innovation

Key Requirements

  • •5 years’ experience in a similar role
  • •At least 1 year of international experience (beneficial)
  • •Food and Beverage or related qualification (preferred)
  • •HACCP training and experience
  • •Strong communication, interpersonal, customer service, team-leading, and problem-solving skills
Experience:HospitalityFood and beverage
Skills:CommunicationInterpersonal skillsCustomer serviceTeam-leadingProblem-solvingOrganizational skillsIndependent workInitiativeNumeracyAbility to motivateDisciplinary skillsDecision-making
Certifications:HACCP

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn