Customer Experience Banker Non NMLS; Tupelo, MS (Coley Road)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales process"]

Serve as a Financial Concierge for walk-in customers in a branch setting, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, educate them on consumer deposit products, recommend appropriate banking services, and accurately process transactions while balancing daily. Follow a disciplined sales and follow-up approach, connect customers to other bank areas, and consistently adhere to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker Non NMLS; Tupelo, MS (Coley Road)

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Last checked: 58 minutes agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers in a branch setting, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, educate them on consumer deposit products, recommend appropriate banking services, and accurately process transactions while balancing daily. Follow a disciplined sales and follow-up approach, connect customers to other bank areas, and consistently adhere to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products accurately and efficiently.
  • •Proactively identify opportunities to grow relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; balance daily.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Proficiency in understanding and educating customers on consumer deposit products.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales process
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn