Investment Associate, FINRA Registered - Albany, NY

KeyCorp
United States
Workplace: HybridFull timeUSD 23.08 - 34.62 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Organization","Detail orientation","Communication","Client insight","Relationship building","Customer service","Analysis","Team collaboration","Risk management","Adaptability"]

Serve as the initial sales and service contact for new and existing clients within the Key Investment Services team. Support Private Client Advisors with day-to-day account servicing, order entry, client database management, and follow-up on service requests. Maintain core knowledge of retirement accounts and RMD calculations, coordinate client marketing events and materials, and provide licensed functions such as accepting trade instructions and engaging clients on suitability.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Investment Associate, FINRA Registered - Albany, NY

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Serve as the initial sales and service contact for new and existing clients within the Key Investment Services team. Support Private Client Advisors with day-to-day account servicing, order entry, client database management, and follow-up on service requests. Maintain core knowledge of retirement accounts and RMD calculations, coordinate client marketing events and materials, and provide licensed functions such as accepting trade instructions and engaging clients on suitability.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Support Private Client Advisors to help achieve sales goals, customer service, business growth, and client retention.
  • •Handle customer service and daily office operations, including new account/customer maintenance forms, account servicing, estate account requests, recordkeeping, and heavy order entry.
  • •Maintain knowledge of retirement accounts, including distributions and Required Minimum Distribution (RMD) calculations.
  • •Create and manage the client database and use it to develop mailing lists, event invitations, and follow-up calls.
  • •Coordinate marketing events and materials and support appointment scheduling, teleconferences, sales meetings, and product/promotion communications.

Pay and Benefits

Salary: USD 23.08 - 34.62 hourly

Key Requirements

  • •High School Diploma (required).
  • •Minimum 1-year experience in brokerage or financial services (required).
  • •FINRA License S6, FINRA License S63, and FINRA Security Industry Essentials (SIE) (required).
  • •Working knowledge of investment products and ability to explain options clearly to clients.
  • •Excellent computer skills, including Microsoft Word, Excel, PowerPoint, email platforms, and internet navigation.
Experience:1+ yearsBrokerageFinancial services
Education:High School
Skills:OrganizationDetail orientationCommunicationClient insightRelationship buildingCustomer serviceAnalysisTeam collaborationRisk managementAdaptability
Licenses:FINRA License S6FINRA License S63FINRA Security Industry Essentials (SIE)FINRA Series 7
Certifications:FINRA License S6FINRA License S63FINRA Security Industry Essentials (SIE)FINRA Series 7Life Insurance
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointEmail platformsInternet navigation

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
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Glassdoor: 3.6
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