Parts Advisor, Millbrae

Lucid Motors
United States
Workplace: OnsiteFull timeUSD 30 - 41 hourlyFunction: Supply Chain & LogisticsExperience: 2-5 yearsSkills: ["Organizational skills","Attention to detail","Communication","Customer service","Independent problem-solving"]

Oversee parts operations in the service center to maximize customer satisfaction and return on investment. Manage perpetual and annual inventory, place and receive orders (including special-order parts), stock parts efficiently, and coordinate transfers between service locations. Provide accurate parts estimates, maintain local inventory with the latest part revisions, ensure a high first-time fill rate, and handle parts warranty returns. Support accessory sales and efficient part lookups using the catalog and DMS tools.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Lucid Motors
Lucid Motors
1 month ago

Parts Advisor, Millbrae

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee parts operations in the service center to maximize customer satisfaction and return on investment. Manage perpetual and annual inventory, place and receive orders (including special-order parts), stock parts efficiently, and coordinate transfers between service locations. Provide accurate parts estimates, maintain local inventory with the latest part revisions, ensure a high first-time fill rate, and handle parts warranty returns. Support accessory sales and efficient part lookups using the catalog and DMS tools.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Manage parts inventory by anticipating and addressing business needs to optimize service center operations.
  • •Maintain accurate inventory control using perpetual and annual inventories, including receiving, stocking, and transferring parts between service locations.
  • •Order inventory and special-order parts for repairs, and generate parts estimates for customers, insurance companies, or internal fleet vehicles sold by service advisors.
  • •Stay current on latest part revision changes and refresh local inventory accordingly to ensure correct parts availability.
  • •Organize and oversee parts warranty returns in both the system and physically, while achieving and maintaining a high first-time fill rate (FTFR).

Pay and Benefits

Salary: USD 30 - 41 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •2–5 years of experience as a Service Parts Advisor (back counter) dispatching parts to technicians to support seamless operations.
  • •Strong ability to search the parts catalog to find the correct parts for specific repair needs.
  • •Ability to work independently and make timely decisions in a fast-paced environment while minimizing repair downtime.
  • •Proficiency with basic computer applications (Microsoft Office) and willingness to learn proprietary DMS software.
  • •Valid driver’s license with no suspensions in the past year; willingness to obtain forklift certification and complete Lucid-provided CPR training post-hire.
Experience:2-5 yearsAutomotiveService partsOEM parts
Skills:Organizational skillsAttention to detailCommunicationCustomer serviceIndependent problem-solving
Licenses:Valid driver’s license
Certifications:Forklift certification
Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn