Retail Intern (Jan 2027 Intake)

Carousell Group
Singapore
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Communication","Interpersonal skills","Customer service","Problem-solving","Attention to detail"]

Support day-to-day retail operations while delivering excellent customer service. You’ll handle customer inquiries, provide product and service information, manage transactions (cash and non-cash), and coordinate merchandise checks to maintain stock, presentation, and quality. You’ll also assist with store and sales promotion activities, compile store performance data for reporting, and keep the store database updated with accurate inventory, customer, and promotion records.

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Carousell Group
Carousell Group
21 hours ago

Retail Intern (Jan 2027 Intake)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support day-to-day retail operations while delivering excellent customer service. You’ll handle customer inquiries, provide product and service information, manage transactions (cash and non-cash), and coordinate merchandise checks to maintain stock, presentation, and quality. You’ll also assist with store and sales promotion activities, compile store performance data for reporting, and keep the store database updated with accurate inventory, customer, and promotion records.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Intern level

Key Responsibilities

  • •Apply communication skills to interact effectively with customers and colleagues.
  • •Manage customer needs and expectations by addressing inquiries or issues and handling service breakdowns.
  • •Provide detailed product and service information to ensure customer needs are met.
  • •Coordinate and check merchandise for stock levels, presentation, and quality; maintain inventory levels.
  • •Process cash and non-cash payments, support store promotions, and update the store database with accurate records.

Key Requirements

  • •Current student or recent graduate in Retail, Business, Marketing, or a related field.
  • •Strong communication and interpersonal skills.
  • •Proficiency in Microsoft Office and/or Google Workspace.
  • •Ability to handle customer service tasks and resolve issues effectively.
  • •Strong attention to detail and ability to manage time efficiently.
Education:
Skills:CommunicationInterpersonal skillsCustomer serviceProblem-solvingAttention to detail
Languages:English
Tech Stack:Microsoft OfficeGoogle Workspace

Company Brief

Carousell Group
Carousell Group operates a classifieds and C2C marketplace across Southeast Asia, enabling users to buy and sell pre-loved items and providing associated services like listings, payments and buyer protection.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Headquarters: Singapore, Singapore
Founded: 2012
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Glassdoor: 3.7
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