Business Office Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 21.86 - 24.61 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Attention to detail","Verbal communication","Written communication","Confidentiality","Integrity"]

Ensure smooth store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage cash handling and deposits while maintaining security protocols and confidentiality. Verify titles, payoffs, and funding documentation, complete clerical tasks like filing and data entry, and support multiple departments by balancing overflow traffic. Provide clear customer guidance and uphold CarMax’s transparency, integrity, and EH&S requirements.

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CarMax
CarMax
2 months ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Ensure smooth store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage cash handling and deposits while maintaining security protocols and confidentiality. Verify titles, payoffs, and funding documentation, complete clerical tasks like filing and data entry, and support multiple departments by balancing overflow traffic. Provide clear customer guidance and uphold CarMax’s transparency, integrity, and EH&S requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and following security protocols.
  • •Train, mentor, and support store operations through clerical work and balancing overflow traffic across departments.

Pay and Benefits

Salary: USD 21.86 - 24.61 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Organizational skillsMultitaskingAttention to detailVerbal communicationWritten communicationConfidentialityIntegrity
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn