Sephora

1 month ago

Department Managers (London) - Future Opportunities (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead and develop a high-performing retail team in a fast-paced Sephora UK store, driving exceptional customer experiences, sales performance, and operational excellence across service, stock, and cash processes.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Lead, coach and inspire your team to deliver exceptional service and a seamless in-store experience.
•Enable ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and Sephora service behaviours.
•Set clear goals, support performance, and create personalized development plans to help team members grow.
•Manage day-to-day employee relations including attendance, performance, and conduct with professionalism and care.
•Drive commercial performance by monitoring KPIs, analyzing trends, and leading the team to meet and exceed sales targets.

Pay and Benefits

Perks:Employee DiscountHoliday Allowance

Key Requirements

•Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations.
•Experience building and developing teams through coaching, training, and performance management.
•Strong customer service mindset with ability to coach product knowledge and customer experience.
•Commercial mindset with track record of driving sales performance and achieving targets.
•Flexibility to work evenings, weekends, and holiday periods as needed.

Experience:RetailBeauty

Skills:LeadershipCommunicationCoachingCustomer serviceTeam building

Languages:English

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

1 month ago

Department Managers (London) - Future Opportunities (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Lead, coach and inspire your team to deliver exceptional service and a seamless in-store experience.
•Enable ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and Sephora service behaviours.
•Set clear goals, support performance, and create personalized development plans to help team members grow.
•Manage day-to-day employee relations including attendance, performance, and conduct with professionalism and care.
•Drive commercial performance by monitoring KPIs, analyzing trends, and leading the team to meet and exceed sales targets.

Pay and Benefits

Perks:Employee DiscountHoliday Allowance

Key Requirements

•Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations.
•Experience building and developing teams through coaching, training, and performance management.
•Strong customer service mindset with ability to coach product knowledge and customer experience.
•Commercial mindset with track record of driving sales performance and achieving targets.
•Flexibility to work evenings, weekends, and holiday periods as needed.

Experience:RetailBeauty

Skills:LeadershipCommunicationCoachingCustomer serviceTeam building

Languages:English

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn