Operations Assistant - Partner Training

Careem
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Attention to detail","Teamwork","Customer service","Ownership"]

Onboard and train new restaurants and shops for the Careem Food delivery network. Visit partners to set up the dashboard on Careem-provided or partner devices, maintain daily trackers, and ensure partners go online promptly. Troubleshoot device issues and support retraining when partners face difficulties, working closely with local, regional, and corporate teams to improve operations across the UAE food/service provider ecosystem.

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FursaFursa
Careem
Careem
1 month ago

Operations Assistant - Partner Training

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Onboard and train new restaurants and shops for the Careem Food delivery network. Visit partners to set up the dashboard on Careem-provided or partner devices, maintain daily trackers, and ensure partners go online promptly. Troubleshoot device issues and support retraining when partners face difficulties, working closely with local, regional, and corporate teams to improve operations across the UAE food/service provider ecosystem.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •On-board and train new restaurants and shops for the Careem Food Delivery network.
  • •Visit partners to set up the dashboard on a Careem-provided or restaurant device.
  • •Maintain daily trackers, log devices dispatched, and ensure partners go online in a timely manner.
  • •Assist with retraining and troubleshoot device issues when partners have difficulties operating the system.
  • •Support partner training activities as part of an autonomous operations team aligned on ownership and customer service values.

Key Requirements

  • •Fluency in Arabic and English.
  • •Proficiency in Microsoft Office, Excel, and similar software tools.
  • •Strong communication skills with attention to detail.
  • •Comfort working with people and partnering with local, regional, and corporate teams.
  • •Good knowledge of the UAE market; UAE driving license is an added advantage; candidates need to be on their own visa.
Skills:CommunicationAttention to detailTeamworkCustomer serviceOwnership
Languages:ArabicEnglish
Tech Stack:Microsoft OfficeExcel

Company Brief

Careem
Careem is a Dubai-based super app offering ride-hailing, delivery, payments and other on-demand services across the Middle East, Pakistan and North Africa, connecting consumers with drivers, merchants and service providers.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Series E+
Headquarters: Dubai, United Arab Emirates
Founded: 2012
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor