Enterprise Solutions Engineer - Mexico

ElevenLabs
Mexico
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Empathy","Problem-solving","Customer focus","Team collaboration"]

We are seeking an Enterprise Solutions Engineer to scale our voice AI platform for enterprise customers from a remote Mexico base. You will collaborate with Account Executives, work directly with customer technical contacts to architect solutions, craft demonstrations, create enablement resources, and build self-service tools that empower customers to implement integrations at scale.

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ElevenLabs
ElevenLabs
4 months ago

Enterprise Solutions Engineer - Mexico

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Last checked: 21 hours agoStatus: Live

Job Summary

We are seeking an Enterprise Solutions Engineer to scale our voice AI platform for enterprise customers from a remote Mexico base. You will collaborate with Account Executives, work directly with customer technical contacts to architect solutions, craft demonstrations, create enablement resources, and build self-service tools that empower customers to implement integrations at scale.
Location: Mexico
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
  • •Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
  • •Craft compelling technical demonstrations that clearly communicate our product's value proposition.
  • •Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
  • •Build self-service tools and documentation that empower customers to implement solutions independently.

Key Requirements

  • •Be passionate about AI, technology and ElevenLabs products and enjoy working directly with customers to provide tailored technical support
  • •Have a talent for identifying patterns that can be standardized and scaled, with strong empathy for customers, sales and product teams
  • •Have a strong technical background to help customers architect integration between our solutions and their existing systems
  • •Experience working with customers, including projects in student clubs or side projects, and interest in working closely with them on a technical capacity
  • •Proficiency in Python, including a deep understanding of software development, software architecture, and common integration patterns
Experience:Enterprise softwareAI
Skills:CommunicationEmpathyProblem-solvingCustomer focusTeam collaboration
Tech Stack:Python

Company Brief

ElevenLabs
Develops advanced AI audio models and tools for realistic text-to-speech, voice cloning, dubbing, music generation, and conversational voice agents for creators and enterprises.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2022
Glassdoor
Glassdoor: 4.2
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