Store Advisor, Williamsburg

On Holding
United States
Workplace: OnsiteFull timeUSD 21.64 - 23.56 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Team collaboration"]

Deliver a premium, individualized in-store fan experience by applying the Cloud CX philosophy and On Spirits. Respond to fan inquiries, resolve issues positively, and support seamless store operations through unpacking, back-stocking, restocking, and display management. Maintain a clean, organized, and safe environment aligned with Health & Safety standards. Help generate ideas for in-store events and community engagement while fostering a collaborative store team culture.

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FursaFursa
On Holding
On Holding
14 hours ago

Store Advisor, Williamsburg

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver a premium, individualized in-store fan experience by applying the Cloud CX philosophy and On Spirits. Respond to fan inquiries, resolve issues positively, and support seamless store operations through unpacking, back-stocking, restocking, and display management. Maintain a clean, organized, and safe environment aligned with Health & Safety standards. Help generate ideas for in-store events and community engagement while fostering a collaborative store team culture.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized customer experience rooted in On Spirits and the Cloud CX philosophy
  • •Respond to fan inquiries and resolve issues positively to ensure a premium shopping experience
  • •Assist with unpacking, back-stocking, and organizing deliveries to manage inventory efficiently
  • •Maintain a clean, organized, and safe work environment while adhering to Health & Safety (H&S) standards
  • •Support daily operational tasks such as restocking shelves, updating displays, and managing product flow

Pay and Benefits

Salary: USD 21.64 - 23.56 hourly

Key Requirements

  • •1+ years of relevant experience in retail or a customer service-related field
  • •Ability to demonstrate service excellence by engaging fans, addressing needs, and providing effective solutions
  • •Organizational skills and attention to detail
  • •Excellent communication skills and ability to provide constructive feedback to improve store processes and fan experiences
  • •Ability to work weekends, evenings, and holidays as needed
Experience:1+ yearsRetailCustomer service
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailTeam collaboration

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn