Client Relationship Consultant 3 (Banker) - ID-Lewiston

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 21.94 - 26.82Function: Customer Success & Account ManagementExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Communication","Relationship building"]

Build trusted relationships with retail and business customers through proactive outreach, follow-up, and multi-channel engagement (in person, by appointment, and virtually). Assess banking needs, recommend deposit and loan solutions, and open accounts while completing service requests and submitting credit applications. Maintain strong product knowledge across consumer and business banking, including digital/self-service tools, to deliver accurate, excellent customer experiences.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 week ago

Client Relationship Consultant 3 (Banker) - ID-Lewiston

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build trusted relationships with retail and business customers through proactive outreach, follow-up, and multi-channel engagement (in person, by appointment, and virtually). Assess banking needs, recommend deposit and loan solutions, and open accounts while completing service requests and submitting credit applications. Maintain strong product knowledge across consumer and business banking, including digital/self-service tools, to deliver accurate, excellent customer experiences.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up, asking questions to understand financial needs and preferred banking channels.
  • •Identify solutions for new and existing clients by engaging and communicating effectively, demonstrating knowledge of deposit and loan products and services.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products and self-service tools, and educate clients on emerging digital options.
  • •Provide a consistent client experience by greeting clients, processing basic transactions, opening new consumer and business accounts, and completing service requests.
  • •Leverage available resources and technologies to optimize client experience with operational excellence and accuracy, including submitting credit applications when needed.

Pay and Benefits

Salary: USD 21.94 - 26.82
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental Leave401kRetirementPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum four to five years of retail banking experience (or equivalent combination of experience and training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
  • •Proven customer service and interpersonal skills with ability to engage and communicate effectively with clients.
Experience:4-5 yearsFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsCommunicationRelationship building
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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