Associate.Customer Care.Aster Medical Centre Plus-Al Muntazah

Aster
Doha
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Communication","Customer service","Teamwork"]

Support the front-line customer care at Aster Medical Centre Plus-Al Muntazah in Doha, handling patient inquiries, coordinating appointments, and ensuring a positive patient experience within a busy healthcare setting.

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FursaFursa
Aster
Aster
3 months ago

Associate.Customer Care.Aster Medical Centre Plus-Al Muntazah

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Support the front-line customer care at Aster Medical Centre Plus-Al Muntazah in Doha, handling patient inquiries, coordinating appointments, and ensuring a positive patient experience within a busy healthcare setting.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Entry level

Key Responsibilities

  • •Greet patients and visitors in a courteous manner and check in appointments.
  • •Screen and route inquiries to the appropriate department or staff member.
  • •Coordinate appointment scheduling, reminders, and patient flow to minimize wait times.
  • •Maintain accurate patient records and ensure data confidentiality.
  • •Collaborate with clinical and support staff to deliver exceptional patient service.

Key Requirements

  • •Bachelor's degree (required by the posting)
  • •Experience in customer care or front-desk roles, preferably in healthcare
  • •Strong verbal and written communication skills
  • •Ability to work in a fast-paced clinical environment
  • •Willingness to work in Doha, Qatar
Experience:Healthcare
Education:Bachelor's
Skills:CommunicationCustomer serviceTeamwork
Languages:EnglishArabic

Company Brief

Aster
Aster DM Healthcare operates hospitals, clinics, pharmacies and diagnostic centers across the Middle East and India, delivering integrated primary, secondary and tertiary healthcare services along with specialty care and allied medical services.
Industry: Healthcare Providers
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1987
WebsiteLinkedIn