Customer Success Manager, DFR Mid-Market - Northwest
Skydio
United States
Workplace: RemoteFull timeUSD 120,000 - 160,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Project management","Relationship management","Customer focus","Remote collaboration"]Lead and own end-to-end implementation, adoption, retention, and expansion for mid-market Skydio customers in the Northeast. Serve as the bridge between customers and cross-functional teams (Product, Engineering, Sales) to deliver autonomous drone solutions, drive value, and ensure renewals. Manage a ~50-account portfolio, guide onboarding, and conduct quarterly business reviews to maximize customer success.
