Order Management Specialist

Flock Safety
United States
Workplace: RemoteFull timeUSD 65,000 - 75,000 annuallyFunction: Finance & AccountingExperience: 2-5 yearsSkills: ["Attention to detail","Analytical skills","Data reconciliation","Problem-solving","Cross-functional collaboration"]

Own the daily processing and auditing of customer orders across Salesforce and Google Sheets to keep the order-to-cash pipeline accurate and timely. Validate billing triggers, line items, and payment terms against underlying contracts, resolve order discrepancies with Sales, Customer Success, and Finance, and maintain clean order documentation to support invoicing and revenue recognition. You’ll also monitor order queues and streamline workflows by spotting bottlenecks and reconciling issues.

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FursaFursa
Flock Safety
Flock Safety
4 months ago

Order Management Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the daily processing and auditing of customer orders across Salesforce and Google Sheets to keep the order-to-cash pipeline accurate and timely. Validate billing triggers, line items, and payment terms against underlying contracts, resolve order discrepancies with Sales, Customer Success, and Finance, and maintain clean order documentation to support invoicing and revenue recognition. You’ll also monitor order queues and streamline workflows by spotting bottlenecks and reconciling issues.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Process, validate, and audit customer orders across Salesforce and Google Sheets with high attention to detail.
  • •Run routine order audits to verify billing triggers, line items, and payment terms against customer contracts.
  • •Partner with Sales, Customer Success, and Finance to resolve order discrepancies, billing holds, and contract questions.
  • •Maintain accurate order documentation and master data to support smooth invoicing and revenue recognition.
  • •Manage daily order queues to meet fulfillment timelines and internal service level agreements while identifying bottlenecks to streamline workflows.

Pay and Benefits

Salary: USD 65,000 - 75,000 annually
Equity and Bonus:Equity

Key Requirements

  • •2 to 5 years of demonstrated experience in billing operations and accounts receivable in a fast-paced, high-growth environment.
  • •Hands-on experience using Salesforce and Google Sheets to process and track complex operational data.
  • •Strong analytical skills to manipulate datasets in Excel and Google Sheets, including pivot tables, VLOOKUPs, and complex formulas.
  • •Ability to read and interpret complex legal language related to billing triggers, payment terms, and Grant/FOIA implications.
  • •Proven attention to detail with the ability to audit datasets, catch errors, and reconcile discrepancies across internal tools.
Experience:2-5 yearsBilling operationsAccounts receivableHigh-growth environment
Skills:Attention to detailAnalytical skillsData reconciliationProblem-solvingCross-functional collaboration
Tech Stack:SalesforceGoogle SheetsExcelPivot tablesVLOOKUPComplex formulas

Company Brief

Flock Safety
Builds automated license-plate recognition cameras, AI video, gunshot-detection and drone systems plus investigative software to help law enforcement, cities, businesses and neighborhoods prevent and solve crime.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Atlanta, United States
Founded: 2017
Glassdoor
Glassdoor: 3.5
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