Team Manager

Waitrose & Partners
Reading
Workplace: OnsiteFull timeGBP 32,000 - 45,600 annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Influencing","Customer focus","Performance management"]

Lead day-to-day operations in a Waitrose shop, influencing and motivating your team to deliver distinctively Partner-led, customer service. Use commercial skills to maximise sales and profit while minimising wastage, maintain strong availability and merchandising, and improve customer satisfaction. Manage people including holidays and absences, embed a supportive culture, and engage partners to deliver change effectively. The role includes permanent employment and varied full-time hours.

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Waitrose & Partners
Waitrose & Partners
12 hours ago

Team Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead day-to-day operations in a Waitrose shop, influencing and motivating your team to deliver distinctively Partner-led, customer service. Use commercial skills to maximise sales and profit while minimising wastage, maintain strong availability and merchandising, and improve customer satisfaction. Manage people including holidays and absences, embed a supportive culture, and engage partners to deliver change effectively. The role includes permanent employment and varied full-time hours.
Location: Reading
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee the entire day-to-day operation of the shop.
  • •Use commercial skills to maximise sales and profit while minimising wastage.
  • •Ensure high availability, merchandising, and an efficient, legal, secure store operation.
  • •Improve and maintain customer satisfaction.
  • •Lead and manage your team, including people-related tasks like organising holidays and managing absences.

Pay and Benefits

Salary: GBP 32,000 - 45,600 annually

Key Requirements

  • •Experience leading a team in a fast-paced, customer-focused environment.
  • •Ability to build high-performing teams and conduct regular, honest performance conversations.
  • •Passion for retail, with understanding of competitors and economic factors impacting the Partnership.
  • •Ability to assess workload realistically, adapt plans, and hit deadlines while maintaining stakeholder relationships.
  • •Clear communication and ability to influence stakeholders at all levels.
Experience:RetailCustomer serviceFast-paced environment
Skills:LeadershipCommunicationInfluencingCustomer focusPerformance management
Licenses:Personal licence holder
Certifications:Food Hygiene Level 3

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn