Senior UX Researcher

Delivery Hero
Riyadh
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Experience: 5+ yearsSkills: ["Analytical thinking","Documentation","Communication","Presentation","Collaboration"]

Plan, conduct, and synthesize UX research across the HungerStation product lifecycle to ensure decisions are grounded in user insight. Lead end-to-end research initiatives, balancing qualitative and quantitative methods like interviews, usability sessions, surveys, analytics deep-dives, and A/B test evaluation. Conduct in-field and remote studies across Saudi Arabia and MENA, then document and communicate findings through reports, frameworks, and decks that drive actionable product and design decisions.

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FursaFursa
Delivery Hero
Delivery Hero
1 month ago

Senior UX Researcher

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Source: Company careers pageValidated by: Fursa AI
Last checked: 47 minutes agoStatus: Live
Reposted: similar role first listed 11 months ago

Job Summary

Plan, conduct, and synthesize UX research across the HungerStation product lifecycle to ensure decisions are grounded in user insight. Lead end-to-end research initiatives, balancing qualitative and quantitative methods like interviews, usability sessions, surveys, analytics deep-dives, and A/B test evaluation. Conduct in-field and remote studies across Saudi Arabia and MENA, then document and communicate findings through reports, frameworks, and decks that drive actionable product and design decisions.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end UX research initiatives from defining goals and selecting methods to conducting studies, synthesizing findings, and communicating insights.
  • •Conduct in-field and remote research with real users across Saudi Arabia and the wider MENA region, including intercept interviews, contextual inquiries, and usability sessions.
  • •Analyze qualitative and quantitative data to identify patterns and trends in user behavior.
  • •Balance research methods such as in-depth interviews, diary studies, surveys, analytics deep-dives, and A/B test evaluation.
  • •Document findings with structured reports, visual frameworks, and presentation decks, then collaborate with product, design, and analytics teams to drive timely, actionable outcomes.

Key Requirements

  • •5+ years of experience in UX Research or Human-Centered Design in product-driven or fast-paced tech environments.
  • •Expertise in qualitative and quantitative research methods including usability testing, ethnographic studies, concept validation, surveys, and heuristic evaluations.
  • •Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field.
  • •Strong analytical and documentation skills to turn complex findings into clear, structured, and actionable reports.
  • •Fluency in English and Arabic proficiency; comfortable leading fieldwork and in-person sessions with real users.
Experience:5+ years
Education:
Skills:Analytical thinkingDocumentationCommunicationPresentationCollaboration
Languages:EnglishArabic
Tech Stack:MazeQualtricsDovetailTypeformLookerExcelGoogle Data StudioSketchFigmaAdobe XD

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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