Delivery Hero

3 days ago

Senior UX Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Plan, conduct, and synthesize UX research across the HungerStation product lifecycle to ensure decisions are grounded in user insight. Lead end-to-end research initiatives, balancing qualitative and quantitative methods like interviews, usability sessions, surveys, analytics deep-dives, and A/B test evaluation. Conduct in-field and remote studies across Saudi Arabia and MENA, then document and communicate findings through reports, frameworks, and decks that drive actionable product and design decisions.

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead end-to-end UX research initiatives from defining goals and selecting methods to conducting studies, synthesizing findings, and communicating insights.
•Conduct in-field and remote research with real users across Saudi Arabia and the wider MENA region, including intercept interviews, contextual inquiries, and usability sessions.
•Analyze qualitative and quantitative data to identify patterns and trends in user behavior.
•Balance research methods such as in-depth interviews, diary studies, surveys, analytics deep-dives, and A/B test evaluation.
•Document findings with structured reports, visual frameworks, and presentation decks, then collaborate with product, design, and analytics teams to drive timely, actionable outcomes.

Key Requirements

•5+ years of experience in UX Research or Human-Centered Design in product-driven or fast-paced tech environments.
•Expertise in qualitative and quantitative research methods including usability testing, ethnographic studies, concept validation, surveys, and heuristic evaluations.
•Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field.
•Strong analytical and documentation skills to turn complex findings into clear, structured, and actionable reports.
•Fluency in English and Arabic proficiency; comfortable leading fieldwork and in-person sessions with real users.

Experience:5+ years

Education:

Skills:Analytical thinkingDocumentationCommunicationPresentationCollaboration

Languages:EnglishArabic

Tech Stack:MazeQualtricsDovetailTypeformLookerExcelGoogle Data StudioSketchFigmaAdobe XD

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

3 days ago

Senior UX Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead end-to-end UX research initiatives from defining goals and selecting methods to conducting studies, synthesizing findings, and communicating insights.
•Conduct in-field and remote research with real users across Saudi Arabia and the wider MENA region, including intercept interviews, contextual inquiries, and usability sessions.
•Analyze qualitative and quantitative data to identify patterns and trends in user behavior.
•Balance research methods such as in-depth interviews, diary studies, surveys, analytics deep-dives, and A/B test evaluation.
•Document findings with structured reports, visual frameworks, and presentation decks, then collaborate with product, design, and analytics teams to drive timely, actionable outcomes.

Key Requirements

•5+ years of experience in UX Research or Human-Centered Design in product-driven or fast-paced tech environments.
•Expertise in qualitative and quantitative research methods including usability testing, ethnographic studies, concept validation, surveys, and heuristic evaluations.
•Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field.
•Strong analytical and documentation skills to turn complex findings into clear, structured, and actionable reports.
•Fluency in English and Arabic proficiency; comfortable leading fieldwork and in-person sessions with real users.

Experience:5+ years

Education:

Skills:Analytical thinkingDocumentationCommunicationPresentationCollaboration

Languages:EnglishArabic

Tech Stack:MazeQualtricsDovetailTypeformLookerExcelGoogle Data StudioSketchFigmaAdobe XD

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor