OpenAI

1 month ago

Order Management & Billing Lead, Cloud Marketplaces & Partnerships - AWS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Strategic finance leader focused on scaling OpenAI’s Order Management and Billing Operations for AWS and future cloud marketplaces. Own end-to-end billing, drive scalable partner billing processes, optimize data accuracy, and collaborate cross-functionally to support new ecosystems and monetization channels in a hybrid SF location.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Own end-to-end billing operations for AWS and other partner channels, including usage ingestion, reconciliation, validation, invoicing, credits, exceptions, and alignment with collections and cash application.
•Build and scale repeatable billing processes for cloud marketplaces, partner channels, and ecosystem-based business models as OpenAI expands its partnerships.
•Manage partner billing constructs, including pricing models, credits, discount structures, invoice validation, reporting requirements, and exception handling.
•Partner closely with AWS and other external partners to resolve billing discrepancies, reporting gaps, short payments, and escalations that could impact customers or partner relationships.
•Support the onboarding of new cloud marketplaces and partner channels by defining operational requirements, controls, workflows, and readiness criteria.

Pay and Benefits

Salary: USD 158,000 - 175,000 annually

Equity and Bonus:Equity

Perks:Relocation

Key Requirements

•7+ years of experience in Billing Operations, Order Management, partner billing, cloud marketplace operations, or usage-based billing environments.
•Hands-on experience with CPQ, ERP, and billing platforms, such as Salesforce, Oracle Fusion, NetSuite, Stripe, or Metronome.
•Strong understanding of partner or marketplace billing models, including usage-based billing, pricing structures, credits, discounting, invoicing, reconciliation, and exception management.
•Experience launching or operationalizing new partner channels, including defining workflows, controls, and cross-functional requirements.
•Hands-on ability to turn data into actionable business insights and manage month-end reconciliations and billing controls.

Experience:7+ yearsCloud marketplacesBilling operationsPartner billingSaaSEnterprise software

Skills:LeadershipAnalyticalCommunicationProblem-solvingCross-functional collaboration

Tech Stack:SalesforceOracle FusionNetSuiteStripeMetronomeCPQERPData analytics

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

1 month ago

Order Management & Billing Lead, Cloud Marketplaces & Partnerships - AWS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Own end-to-end billing operations for AWS and other partner channels, including usage ingestion, reconciliation, validation, invoicing, credits, exceptions, and alignment with collections and cash application.
•Build and scale repeatable billing processes for cloud marketplaces, partner channels, and ecosystem-based business models as OpenAI expands its partnerships.
•Manage partner billing constructs, including pricing models, credits, discount structures, invoice validation, reporting requirements, and exception handling.
•Partner closely with AWS and other external partners to resolve billing discrepancies, reporting gaps, short payments, and escalations that could impact customers or partner relationships.
•Support the onboarding of new cloud marketplaces and partner channels by defining operational requirements, controls, workflows, and readiness criteria.

Pay and Benefits

Salary: USD 158,000 - 175,000 annually

Equity and Bonus:Equity

Perks:Relocation

Key Requirements

•7+ years of experience in Billing Operations, Order Management, partner billing, cloud marketplace operations, or usage-based billing environments.
•Hands-on experience with CPQ, ERP, and billing platforms, such as Salesforce, Oracle Fusion, NetSuite, Stripe, or Metronome.
•Strong understanding of partner or marketplace billing models, including usage-based billing, pricing structures, credits, discounting, invoicing, reconciliation, and exception management.
•Experience launching or operationalizing new partner channels, including defining workflows, controls, and cross-functional requirements.
•Hands-on ability to turn data into actionable business insights and manage month-end reconciliations and billing controls.

Experience:7+ yearsCloud marketplacesBilling operationsPartner billingSaaSEnterprise software

Skills:LeadershipAnalyticalCommunicationProblem-solvingCross-functional collaboration

Tech Stack:SalesforceOracle FusionNetSuiteStripeMetronomeCPQERPData analytics

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor