Specialist, Product Rollout (Subscription & Loyalty)

Delivery Hero
Singapore
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-4 yearsSkills: ["Stakeholder management","Business acumen","Organization","Detail-oriented","Execution focus"]

Lead product go-to-market enablement for subscriptions, loyalty, and partnerships across 15 APAC/EU markets. Drive cross-functional rollout planning, UAT coordination, product documentation, and marketer training, while serving as the primary liaison between regional marketing teams and product. Own launch execution, troubleshoot during hyper-care, and translate market feedback into structured business cases to improve rollout performance, adoption, and outcomes.

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Delivery Hero
Delivery Hero
20 hours ago

Specialist, Product Rollout (Subscription & Loyalty)

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead product go-to-market enablement for subscriptions, loyalty, and partnerships across 15 APAC/EU markets. Drive cross-functional rollout planning, UAT coordination, product documentation, and marketer training, while serving as the primary liaison between regional marketing teams and product. Own launch execution, troubleshoot during hyper-care, and translate market feedback into structured business cases to improve rollout performance, adoption, and outcomes.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Structure product GTM playbooks by understanding customer preferences, market nuances, and business goals.
  • •Coordinate cross-functional product rollout across operations, finance, legal, PR, and marketing with timelines, resources, and communications.
  • •Translate marketing and operational challenges into structured business cases and drive product discovery feedback loops with regional stakeholders.
  • •Own end-to-end launch processes for new subscription, loyalty, and partnership features, including partner integration scoping and launch support.
  • •Lead UAT and troubleshoot during product hyper-care, then track and report rollout performance, adoption, and feedback.

Key Requirements

  • •2–4 years of experience in product operations/support, product marketing, or user growth operations in a multi-region or global company.
  • •Understanding or interest in consumer app growth programs such as subscriptions, loyalty, or vouchers.
  • •Appreciation of the modern mobile app growth stack, including MarTech tools like CRM, segmentation, experimentation, and A/B testing.
  • •Strong business acumen for partnerships and the related sales cycle, including negotiation and tech discovery/integration for partnerships.
  • •Highly organized, detail-oriented, and able to manage multiple dependencies while executing in a technology-driven organization.
Experience:2-4 yearsMulti-regionGlobal companyConsumer appsSubscriptionsLoyaltyVouchersProduct marketingUser growth operations
Skills:Stakeholder managementBusiness acumenOrganizationDetail-orientedExecution focus
Languages:English
Tech Stack:CRMSegmentationExperimentationA/B testingMarTech

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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