Senior Cloud Platform Engineer (SMTS)

Salesforce
Bellevue, Seattle, San Francisco, Palo Alto
Workplace: HybridFull timeUSD 148,500 - 223,900 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsSkills: ["On-call response","Root-cause analysis","Customer-first mindset"]

Own Salesforce’s Monitoring Cloud infrastructure as a Senior Member of Technical Staff, productizing monitoring capabilities across multi-cloud environments. Design and automate “paved path” deployments with Terraform and Kubernetes, operate observability systems in air-gapped networks, and drive reliability through on-call, RCA, and preventative fixes. Use AI-assisted development tools (e.g., Claude Code) to accelerate IaC, testing, incident response, and documentation while retaining accountable architecture, security, and customer outcomes.

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FursaFursa
Salesforce
Salesforce
11 hours ago

Senior Cloud Platform Engineer (SMTS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own Salesforce’s Monitoring Cloud infrastructure as a Senior Member of Technical Staff, productizing monitoring capabilities across multi-cloud environments. Design and automate “paved path” deployments with Terraform and Kubernetes, operate observability systems in air-gapped networks, and drive reliability through on-call, RCA, and preventative fixes. Use AI-assisted development tools (e.g., Claude Code) to accelerate IaC, testing, incident response, and documentation while retaining accountable architecture, security, and customer outcomes.
Location: Bellevue, Seattle, San Francisco, Palo Alto
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Design and implement monitoring infrastructure automation frameworks using Terraform and Kubernetes.
  • •Standardize “paved path” deployments across AWS and GCP to eliminate manual configuration errors.
  • •Own the monitoring stack lifecycle, including upgrades, performance tuning, and productizing monitoring components for internal teams.
  • •Secure and operate the monitoring stack in highly isolated, air-gapped environments for sensitive customer segments.
  • •Provide on-call expertise, perform RCA for failures, and use AI-assisted tools during incident response and postmortems.

Pay and Benefits

Salary: USD 148,500 - 223,900 annually
Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •5+ years proven track record in distributed systems, API platforms, infrastructure engineering, observability, or DevOps at scale.
  • •Proficiency with Kubernetes (K8s) and Terraform.
  • •Hands-on experience managing infrastructure in AWS and/or GCP.
  • •Experience managing or extending monitoring tools such as Grafana, plus messaging systems (e.g., Kafka), Elasticsearch, and caching frameworks.
  • •Security-first understanding of authN/authZ security protocols, especially in isolated or restricted network environments.
Experience:5+ years
Skills:On-call responseRoot-cause analysisCustomer-first mindset
Tech Stack:TerraformKubernetesAWSGCPGrafanaHelmClaude CodeKafkaElasticsearchJavaPythonSDK generation

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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