Specialist, Claims

Aon
Tokyo
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Time management","Works well under pressure","Ethics","Teamwork","Customer empathy"]

Lead claims service activities for multiple insurance lines (excluding automobile), reporting claims to insurers, guiding customers on the best handling approach, and providing expert advice to support smooth outcomes. Review insurer-approved coverage details and coordinate with customers and insurers to ensure claims are processed quickly and paid smoothly. Deliver customized claims data to customers while working closely with insurers and internal teams.

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Aon
Aon
2 days ago

Specialist, Claims

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Closed

Job Summary

Lead claims service activities for multiple insurance lines (excluding automobile), reporting claims to insurers, guiding customers on the best handling approach, and providing expert advice to support smooth outcomes. Review insurer-approved coverage details and coordinate with customers and insurers to ensure claims are processed quickly and paid smoothly. Deliver customized claims data to customers while working closely with insurers and internal teams.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Report claims to insurance companies.
  • •Advise customers on the optimal handling approach and smooth procedures.
  • •Provide advice based on specialized knowledge and insights for smooth claims handling.
  • •Review coverage details approved by insurers.
  • •Coordinate with customers and insurers to ensure timely and smooth claims payment and provide customized claims data.
Travel: Low travel

Pay and Benefits

Perks:Annual BonusSocial InsurancePension

Key Requirements

  • •Deep knowledge and experience in claims handling for property, liability, new specialty, cargo insurance (excluding automobile).
  • •Strong time-management ability.
  • •Proven experience handling high-pressure work.
  • •Strong ethics and teamwork skills.
  • •English communication skills (speaking, listening, writing) are desirable.
Skills:Time managementWorks well under pressureEthicsTeamworkCustomer empathy
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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