Service Technician 1

Atmos Energy
Texas
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Customer communication","Safety awareness","Attention to records","Customer service orientation"]

Respond to customer service needs such as service connections and disconnections, advise customers on required repairs, and support collection activities on delinquent accounts. Install, program, and operate Wireless Meter Reading (WMR) equipment, read meters for billing, and maintain accurate records and reports. Assist with natural gas and other emergency responsiveness, identify safety/encroachment issues, and ensure safe operation and inspection of assigned vehicles and equipment.

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Atmos Energy
Atmos Energy
4 weeks ago

Service Technician 1

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Respond to customer service needs such as service connections and disconnections, advise customers on required repairs, and support collection activities on delinquent accounts. Install, program, and operate Wireless Meter Reading (WMR) equipment, read meters for billing, and maintain accurate records and reports. Assist with natural gas and other emergency responsiveness, identify safety/encroachment issues, and ensure safe operation and inspection of assigned vehicles and equipment.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Perform basic work using prescribed procedures.
  • •Respond to customer requests for service, including connections and disconnections, as operator qualified.
  • •Identify needed repairs, answer basic questions, and ensure customer understanding and satisfaction.
  • •Install, program, and operate Wireless Meter Reading (WMR) equipment; read meters and record usage for billing.
  • •Assist with emergency responsiveness, maintain compliant records/reports, and address safety and encroachment issues.

Key Requirements

  • •High school education (or GED) and the ability to complete assigned classes.
  • •Valid driver’s license in accordance with company standards.
  • •Complete Operator Qualifications (OQ) and OJT for the Service Learning Path; maintain required OQs and training.
  • •Ability to use the company internet/intranet for data entry, reference, and retrieval.
  • •Communicate with internal/external customers to provide basic factual information, and meet physical demands for field work.
Education:High School
Skills:Customer communicationSafety awarenessAttention to recordsCustomer service orientation
Licenses:Driver's license
Tech Stack:Wireless Meter Reading (WMR)Internet/intranet

Company Brief

Atmos Energy
Atmos Energy is a regulated natural gas utility that distributes and transports natural gas to millions of customers across multiple U.S. states. It operates pipeline, storage, and distribution infrastructure focused on safe and reliable energy delivery.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1906
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