CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver an iconic, customer-first experience as a Customer Specialist in Training by guiding customers through vehicle sales, appraisals, test drives, and financing applications. Perform vehicle condition and cosmetic inspections, support inventory check-in and reconciliation, and handle paperwork and payment administration. Coordinate service appointments and help ensure accurate repair order invoicing while following CarMax EH&S requirements in a fast-paced environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Conduct vehicle condition and cosmetic assessments and communicate findings to Buyers.
•Manage inventory tasks including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative duties such as printing reports, maintaining paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy while following EH&S requirements and keeping the work area orderly.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma (or equivalent) and a valid driver’s license; able to lift up to 25 lbs and read/transcribe data accurately.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Conduct vehicle condition and cosmetic assessments and communicate findings to Buyers.
•Manage inventory tasks including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative duties such as printing reports, maintaining paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy while following EH&S requirements and keeping the work area orderly.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma (or equivalent) and a valid driver’s license; able to lift up to 25 lbs and read/transcribe data accurately.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website