Organizational Transformation Specialist (Barcelona, ES)

Zurich Insurance
Barcelona
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Stakeholder management","Facilitation","Communication","Analytical mindset","Process improvement"]

Drive organizational transformation within Zurich’s Technology Delivery Center by clarifying business needs with stakeholders and translating ambiguity into actionable requirements and success measures. Lead smaller workstreams from discovery and experimentation through implementation and delivery coordination, tracking risks and outcomes. Improve internal ways of working through process simplification, KPI monitoring, and change adoption support. Use AI-enabled tools and Microsoft 365 to build lightweight solutions and document improvements.

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FursaFursa
Zurich Insurance
Zurich Insurance
1 day ago

Organizational Transformation Specialist (Barcelona, ES)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Drive organizational transformation within Zurich’s Technology Delivery Center by clarifying business needs with stakeholders and translating ambiguity into actionable requirements and success measures. Lead smaller workstreams from discovery and experimentation through implementation and delivery coordination, tracking risks and outcomes. Improve internal ways of working through process simplification, KPI monitoring, and change adoption support. Use AI-enabled tools and Microsoft 365 to build lightweight solutions and document improvements.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Identify and clarify business needs through stakeholder engagement, observation, workshops, and lightweight discovery.
  • •Translate ambiguous problems into clear requirements, opportunity statements, process definitions, and success measures.
  • •Support design, testing, and refinement via structured experimentation and iteration.
  • •Lead smaller projects or workstreams end-to-end, including planning, coordination, tracking, risk management, and handover.
  • •Drive internal process improvement initiatives and support change adoption with practical guidance, training, and communication; use KPIs to measure outcomes.

Pay and Benefits

Perks:Health InsuranceMeal AllowancePensionHome OfficeLearning BudgetAnnual BonusEquity

Key Requirements

  • •Experience combining business analysis, transformation support, process improvement, project coordination, or delivery management.
  • •Ability to move between discovery, analysis, experimentation, implementation, and follow-through.
  • •Strong stakeholder management, facilitation, and communication across functions and levels.
  • •Practical experience defining requirements, documenting processes, and supporting solution design.
  • •Confidence leading smaller projects/workstreams with scope, timeline, dependencies, and risk tracking.
Skills:Stakeholder managementFacilitationCommunicationAnalytical mindsetProcess improvement
Languages:EnglishGermanSpanish
Tech Stack:Microsoft 365Claude CodeMicrosoft CopilotExcelWordOutlookTeamsSharePointPower AutomatePower Apps

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn