Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Client service","Problem-solving","Integrity","Time management","Team collaboration"]

Provide in-person client service in a branch by welcoming clients, accurately handling teller transactions, and resolving account servicing issues. Listen for financial needs during client conversations, use financial wellness tools, and transition clients to a banker for deeper financial conversations. Maintain compliance with audit/security procedures, keep product knowledge current, participate in daily branch huddles, and support branch operations including Saturday shifts.

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FursaFursa
KeyCorp
KeyCorp
3 days ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide in-person client service in a branch by welcoming clients, accurately handling teller transactions, and resolving account servicing issues. Listen for financial needs during client conversations, use financial wellness tools, and transition clients to a banker for deeper financial conversations. Maintain compliance with audit/security procedures, keep product knowledge current, participate in daily branch huddles, and support branch operations including Saturday shifts.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Deliver a strong client experience by welcoming clients and providing attentive in-person service in the branch.
  • •Perform efficient, accurate teller functions and accurately balance the cash drawer within guidelines.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker for deeper financial conversations.
  • •Follow compliance, audit, and security procedures and maintain current knowledge of fees and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience in cash handling.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Ability to accurately and securely process transactions and balance cash drawer within guidelines.
Education:High School
Skills:Client serviceProblem-solvingIntegrityTime managementTeam collaboration
Certifications:Notary License
Tech Stack:WindowsPC applicationsCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn