Data + AI Practice, Architect Director - Data 360

Salesforce
Florida, Colorado, Indiana, Texas, Georgia
Workplace: RemoteFull timeUSD 123,100 - 227,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Mentorship","Enablement","Executive communication","Facilitation","Customer advocacy"]

Serve as a senior authority on Salesforce Data 360 (Data Cloud), advising enterprise customers and internal teams on capabilities, limitations, and best-fit solution architectures. Lead escalations for complex Data 360 delivery challenges, partner with account teams to shape scope and technical designs, and enable CSG employees through reference architectures, reusable assets, and training. Provide “voice of the customer” feedback to Product and Engineering and support pre-sales with expert technical validation.

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FursaFursa
Salesforce
Salesforce
1 day ago

Data + AI Practice, Architect Director - Data 360

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Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a senior authority on Salesforce Data 360 (Data Cloud), advising enterprise customers and internal teams on capabilities, limitations, and best-fit solution architectures. Lead escalations for complex Data 360 delivery challenges, partner with account teams to shape scope and technical designs, and enable CSG employees through reference architectures, reusable assets, and training. Provide “voice of the customer” feedback to Product and Engineering and support pre-sales with expert technical validation.
Location: Florida, Colorado, Indiana, Texas, Georgia
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Serve as the go-to subject matter expert on Salesforce Data 360 for internal teams and enterprise customers, advising on use cases, implementation patterns, and architectural options.
  • •Act as a senior escalation point for critical/complex Data 360 project challenges, diagnosing issues and guiding teams to resolution.
  • •Partner with customers and account teams to assess business challenges, define high-impact use cases, develop technical designs, and communicate business value.
  • •Lead and contribute to mentorship and enablement programs by creating technical content, documenting reference architectures, building reusable assets and patterns, and running internal training sessions.
  • •Actively support pre-sales and manage parallel engagements across multiple strategic clients (typically 2–3) with a utilization target of 50%.
Travel: Low travel

Pay and Benefits

Salary: USD 123,100 - 227,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •Salesforce Data 360 Consultant certification is required.
  • •Practical, hands-on experience guiding customers on successful use of Data 360.
  • •Strong understanding of data management concepts (structured and unstructured) in Salesforce, including data integration, ETL/ELT, and data governance.
  • •Experience with AI-related data integration concepts such as RAG, vector databases, search indexes, and knowledge bases for grounding Agentforce solutions.
  • •BA/BS degree or foreign equivalent in a technical or related field; willingness to travel when needed (expected <10%).
Education:Bachelor's
Skills:MentorshipEnablementExecutive communicationFacilitationCustomer advocacy
Certifications:Salesforce Data 360 ConsultantSalesforce AdministratorSales Cloud ConsultantService Cloud ConsultantAgentforce SpecialistAgentblazer Legend
Tech Stack:Salesforce Data 360Data CloudSalesforce CRMData integrationETLELTData governanceData securityData privacySnowflakeDatabricksRedshiftBigQuerySQL ServerSQLRAGVector databasesSearch indexesKnowledge basesAgentforce

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor