Asesor de Ventas y Servicio

HSBC
Mexico
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer orientation","Teamwork","Result orientation","Problem solving","Adaptability"]

Sales and service advisor at HSBC Mexico, focused on improving the branch customer experience through attentive service, cross-selling products, and guiding customers to appropriate channels to increase branch profitability. Works Monday to Saturday in a financial services environment, collaborating with team to meet customer needs and drive revenue.

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HSBC
HSBC
1 month ago

Asesor de Ventas y Servicio

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Last checked: 8 hours agoStatus: Live

Job Summary

Sales and service advisor at HSBC Mexico, focused on improving the branch customer experience through attentive service, cross-selling products, and guiding customers to appropriate channels to increase branch profitability. Works Monday to Saturday in a financial services environment, collaborating with team to meet customer needs and drive revenue.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Improve the customer experience in-branch by handling counter service and addressing branch needs
  • •Promote current and potential customers to our products and services, referring them to promoters or alternative channels to help increase branch profitability
  • •Refer customers to appropriate channels or partners to ensure they receive suitable financial solutions
  • •Assist in achieving branch sales targets and contribute to overall customer satisfaction
  • •Collaborate with team to adapt to changes and deliver effective service

Pay and Benefits

Perks:Life InsuranceHealth InsuranceDiscountsAnnual Bonus

Key Requirements

  • •Licenciatura in the Economic-Administrative or Financial field (incomplete or completed) or Bachillerato completed
  • •Experience in customer service or client care, minimum 6 months
  • •Experience in sales, minimum 6 months, preferably in the financial sector
  • •Working hours Monday to Saturday
Experience:Financial servicesBanking
Education:Bachelor's in Economics/Administration/Finance
Skills:Customer orientationTeamworkResult orientationProblem solvingAdaptability
Languages:SpanishEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn