Principal Process Engineer / Customer Technologist

Applied Materials
Santa Clara, Austin, Phoenix
Workplace: OnsiteFull timeUSD 172,000 - 236,500 annuallyFunction: Industrial, Process & Manufacturing EngineeringExperience: 8-15 yearsEducation: bachelorsSkills: ["Executive presentations","Cross-functional leadership","Customer engagement","Technical account leadership","Strategic roadmap discussions"]

Serve as a highly visible customer-facing technical leader for semiconductor manufacturers, combining deep process expertise with customer engagement. Lead resolution of complex process and technology issues using troubleshooting, root cause analysis, and DOE. Drive customer satisfaction through process optimization, joint development, demonstrations, and technology evaluations. Act as the voice of the customer by influencing roadmap feedback, identifying technology gaps, and presenting technical solutions to executives and senior leadership.

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Applied Materials
Applied Materials
2 days ago

Principal Process Engineer / Customer Technologist

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Job Summary

Serve as a highly visible customer-facing technical leader for semiconductor manufacturers, combining deep process expertise with customer engagement. Lead resolution of complex process and technology issues using troubleshooting, root cause analysis, and DOE. Drive customer satisfaction through process optimization, joint development, demonstrations, and technology evaluations. Act as the voice of the customer by influencing roadmap feedback, identifying technology gaps, and presenting technical solutions to executives and senior leadership.
Location: Santa Clara, Austin, Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Industrial, Process & Manufacturing Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead resolution of complex semiconductor process and technology issues using troubleshooting, root cause analysis, and DOE methodologies.
  • •Advise strategic customers on process optimization, customer satisfaction, and long-term partnerships.
  • •Collaborate with cross-functional engineering, product, and business teams to develop and deliver customer process solutions.
  • •Design, execute, and evaluate customer demonstrations, technology evaluations, beta programs, and joint development activities.
  • •Influence product strategy by providing feedback on process and hardware improvements and presenting roadmaps to customer executives and internal leadership.
Travel: Medium travel

Pay and Benefits

Salary: USD 172,000 - 236,500 annually

Key Requirements

  • •8-15+ years of experience in semiconductor process engineering or technology development.
  • •BS in Materials Science, Chemical Engineering, Physics, Electrical, Mechanical, or Semiconductor Engineering (MS or PhD preferred).
  • •Customer-facing support for wafer fabrication accounts.
  • •Experience with technology transfer, process integration, yield improvement, and NPI.
  • •Technical skills in Design of Experiments (DOE) using JMP/Minitab plus root cause analysis (e.g., 8D, FMEA, Fishbone).
Experience:8-15 yearsSemiconductorWafer fabricationTechnology transferProcess integrationYield improvementNPI
Education:Bachelor's in Materials Science, Chemical Engineering, Physics, Electrical, Mechanical, or Semiconductor Engineering
Skills:Executive presentationsCross-functional leadershipCustomer engagementTechnical account leadershipStrategic roadmap discussions
Tech Stack:Design of Experiments (DOE)JMPMinitabSPC8DFMEAFishboneRoot cause analysisStatistical analysis

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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