Solutions Engineering Manager

MonetizeMore
Recife, Brazil
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Mentoring","Strategic leadership","Root-cause problem solving","Client communication","Systems thinking"]

Lead MonetizeMore’s Forward Deployed Solutions team as a player-coach, transforming reactive technical support into proactive partner solutions architecture. Manage and mentor solutions engineers, design AI-driven deflection workflows and self-serve technical documentation, and own partner technical health, SLAs, and deployment success. Hands-on, serve as the primary technical contact for high-value Brazilian clients, leading complex integrations and architectural reviews while feeding recurring partner needs into product improvements.

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FursaFursa
MonetizeMore
MonetizeMore
1 month ago

Solutions Engineering Manager

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead MonetizeMore’s Forward Deployed Solutions team as a player-coach, transforming reactive technical support into proactive partner solutions architecture. Manage and mentor solutions engineers, design AI-driven deflection workflows and self-serve technical documentation, and own partner technical health, SLAs, and deployment success. Hands-on, serve as the primary technical contact for high-value Brazilian clients, leading complex integrations and architectural reviews while feeding recurring partner needs into product improvements.
Location: Recife, Brazil
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Manage, mentor, and upskill solutions engineers while evolving the team from reactive ticket resolution to proactive partner solutions architecture.
  • •Design, build, and maintain internal AI-driven tools, automated deflection workflows, and self-serve technical documentation to eliminate repetitive low-tier queries.
  • •Own partner technical health by monitoring revenue performance, deployment success, and technical SLAs across partner accounts.
  • •Serve as the primary technical partner for high-value Brazilian clients, leading complex technical integrations, architectural reviews, and troubleshooting in Portuguese.
  • •Build custom solutions using JavaScript, APIs, network requests, and ad server configurations, and partner with engineering and product teams to turn recurring pain points into long-term features.

Key Requirements

  • •5+ years of software/solutions engineering experience, including 1–2+ years as a technical lead, team lead, or engineering manager.
  • •Practical experience building or configuring workflow automation, LLM API integrations, or automated knowledge loops for technical operations.
  • •Native or fluent Portuguese (spoken and written) and fluent English for collaboration with global engineering teams.
  • •Strong front-end web skills including JavaScript (ES6+), HTML/CSS, REST APIs, HTTP protocols, and Chrome DevTools debugging.
  • •Hands-on experience with Google Ad Manager (GAM), Prebid.js, header bidding, or SDK integrations.
Experience:5+ years
Skills:MentoringStrategic leadershipRoot-cause problem solvingClient communicationSystems thinking
Languages:PortugueseEnglish
Tech Stack:JavaScriptES6+HTML/CSSREST APIsHTTPChrome DevToolsGoogle Ad ManagerGAMPrebid.jsHeader BiddingLLM APIWorkflow automationAI deflectionAd server configsNetwork requests

Company Brief

MonetizeMore
Provides ad-tech and managed ad-ops services (PubGuru, TrafficCop) to help web publishers maximize programmatic ad revenue, plus platform integrations and IVT protection.
Industry: Advertising Media Groups
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Growth Stage Startup
Funding: Bootstrapped
Headquarters: White Rock, Canada
Founded: 2010
Glassdoor
Glassdoor: 3.7
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