Delivery Hero

1 month ago

Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 minutes agoStatus: Live

Job Summary

Lead product initiatives for the HeroCare platform across Delivery Hero’s contact centers, shaping the roadmap to improve agent productivity and workforce efficiency. Collaborate with engineering, analytics, and cross-brand stakeholders to define problems, validate opportunities, and deliver scalable, data-driven improvements. Own the end-to-end service ticketing lifecycle and empower supervisors with real-time monitoring tools.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Shaping the product roadmap for your area, turning business needs and technical constraints into clear, actionable priorities.
•Aligning and influencing multiple stakeholders across the organization without direct authority to drive meaningful outcomes
•Owning a defined problem area within our service platform, with a focus on improving outcomes like agent productivity.
•Working closely with the engineering teams across products to build scalable and robust solutions.
•Using data and analytics to understand where things break, what agents struggle with, and where improvements will have the biggest impact.

Pay and Benefits

Perks:Health InsuranceDentalMeal AllowanceLearning Budget

Key Requirements

•5+ years in a cross-functional setup with a proven history of delivering results.
•Experience using data and analytics to identify problems, define hypotheses, validate opportunities, prioritize work, and measure impact on key metrics.
•Strong leadership and influencing skills with demonstrated product leadership.
•Experience leading agile teams and turning epics into well-structured user stories.
•Excellent communication, presentation, and interpersonal skills.

Experience:5+ yearsLogisticsFood deliveryCustomer service

Skills:CommunicationLeadershipInfluencingPresentationProblem-solving

Languages:English

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 minutes agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Shaping the product roadmap for your area, turning business needs and technical constraints into clear, actionable priorities.
•Aligning and influencing multiple stakeholders across the organization without direct authority to drive meaningful outcomes
•Owning a defined problem area within our service platform, with a focus on improving outcomes like agent productivity.
•Working closely with the engineering teams across products to build scalable and robust solutions.
•Using data and analytics to understand where things break, what agents struggle with, and where improvements will have the biggest impact.

Pay and Benefits

Perks:Health InsuranceDentalMeal AllowanceLearning Budget

Key Requirements

•5+ years in a cross-functional setup with a proven history of delivering results.
•Experience using data and analytics to identify problems, define hypotheses, validate opportunities, prioritize work, and measure impact on key metrics.
•Strong leadership and influencing skills with demonstrated product leadership.
•Experience leading agile teams and turning epics into well-structured user stories.
•Excellent communication, presentation, and interpersonal skills.

Experience:5+ yearsLogisticsFood deliveryCustomer service

Skills:CommunicationLeadershipInfluencingPresentationProblem-solving

Languages:English

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor