Customer Experience Banker - Parkersburg

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales acumen","Communication","Presentation","Accuracy","Problem-solving","Compliance"]

Serve as a financial concierge for walk-in customers, proactively identifying their goals and needs, recommending deposit and banking products, and accurately completing transactions. Strengthen consumer and business relationships through a disciplined sales process, outbound follow-up, and referrals from customers and partners. Educate customers and connect them to other bank areas while adhering to operational, security, risk, and regulatory policies to support long-term customer growth.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker - Parkersburg

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, proactively identifying their goals and needs, recommending deposit and banking products, and accurately completing transactions. Strengthen consumer and business relationships through a disciplined sales process, outbound follow-up, and referrals from customers and partners. Educate customers and connect them to other bank areas while adhering to operational, security, risk, and regulatory policies to support long-term customer growth.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Identify opportunities to grow relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Process transactions accurately, efficiently, and balance daily while following operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Adhere to all operational, security, risk and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementSales acumenCommunicationPresentationAccuracyProblem-solvingCompliance
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn