Trend Micro

4 weeks ago

Enterprise Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Strategic, customer-facing role responsible for strengthening long-term relationships with existing customers, driving value through security outcomes, and expanding platform adoption. Collaborates with Customer Success, Solution Engineers, and Solution Architects to ensure renewal and expansion through value-based engagement and strategic account planning.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the primary business contact for customers in your assigned portfolio.
•Build strong relationships with key decision-makers, influencers, and stakeholders.
•Lead regular strategic and executive conversations that connect platform capabilities to customer goals.
•Develop multi-year relationships and outcome plans that strengthen customer value and trust.
•Identify opportunities for customers to adopt additional platform capabilities that align to their needs and enhance outcomes; collaborate with Platform Success Specialists and Solutions Engineers to drive renewal and expansion.

Pay and Benefits

Perks:Health Insurance401kPet InsuranceWellness Stipend

Key Requirements

•Three to six years' experience in Account Management, Customer Success, Solution Consulting, or a similar customer-facing role.
•Proven ability to grow existing customer relationships through value and outcome alignment.
•Experience working with enterprise or strategic customer environments.
•Understanding of cybersecurity, cloud, or AI-driven security solutions.
•Strong communication, negotiation, and strategic thinking skills.

Experience:3-6 years

Skills:CommunicationNegotiationStrategic thinkingRelationship-buildingCollaboration

Tech Stack:CybersecurityCloudAI

Company Brief

Trend Micro

Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tokyo, Japan

Founded: 1988

Website LinkedIn

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Trend Micro

4 weeks ago

Enterprise Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the primary business contact for customers in your assigned portfolio.
•Build strong relationships with key decision-makers, influencers, and stakeholders.
•Lead regular strategic and executive conversations that connect platform capabilities to customer goals.
•Develop multi-year relationships and outcome plans that strengthen customer value and trust.
•Identify opportunities for customers to adopt additional platform capabilities that align to their needs and enhance outcomes; collaborate with Platform Success Specialists and Solutions Engineers to drive renewal and expansion.

Pay and Benefits

Perks:Health Insurance401kPet InsuranceWellness Stipend

Key Requirements

•Three to six years' experience in Account Management, Customer Success, Solution Consulting, or a similar customer-facing role.
•Proven ability to grow existing customer relationships through value and outcome alignment.
•Experience working with enterprise or strategic customer environments.
•Understanding of cybersecurity, cloud, or AI-driven security solutions.
•Strong communication, negotiation, and strategic thinking skills.

Experience:3-6 years

Skills:CommunicationNegotiationStrategic thinkingRelationship-buildingCollaboration

Tech Stack:CybersecurityCloudAI

Company Brief

Trend Micro

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tokyo, Japan

Founded: 1988

Website LinkedIn