Customer assistant

Waitrose & Partners
Liverpool
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Team support","Problem-solving"]

Deliver outstanding customer service in a John Lewis shop by proactively engaging customers, using product knowledge to drive sales, and resolving queries. Maintain exceptional shop standards through displays, stock availability, cleanliness, till support, replenishment, and price ticketing. Support wider teams as needed, identify improvements, implement solutions, and help protect profits with accurate stock counts. Training is provided for the role.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver outstanding customer service in a John Lewis shop by proactively engaging customers, using product knowledge to drive sales, and resolving queries. Maintain exceptional shop standards through displays, stock availability, cleanliness, till support, replenishment, and price ticketing. Support wider teams as needed, identify improvements, implement solutions, and help protect profits with accurate stock counts. Training is provided for the role.
Location: Liverpool
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Drive sales and increase profits using product knowledge and sales training.
  • •Put the customer at the heart of everything you do by understanding needs and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Maintain shop standards through displays, ensure stock availability and cleanliness, and help with accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience in a customer-facing role (welcomed, not essential).
  • •Merchandising and product display experience (desirable).
  • •Ability to work flexibly across shop tasks and support the wider team.
Experience:RetailCustomer service
Skills:CommunicationCustomer focusTeam supportProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn