Call Center Collector

U.S. Bancorp
Kansas, United States
Workplace: RemoteFull timeUSD 20 - 22.5 hourlyFunction: Executive & General ManagementExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service","Customer relations","Communication","Exception handling","Information interpretation","Organization"]

Collect payments on assigned delinquent accounts by reviewing documentation and contacting customers via phone and written correspondence. Set up repayment schedules to help minimize losses while following loan collection policies, fair debt collection practices, and applicable laws. Use strong customer service and communication skills to identify and resolve exceptions and interpret information accurately.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Call Center Collector

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Collect payments on assigned delinquent accounts by reviewing documentation and contacting customers via phone and written correspondence. Set up repayment schedules to help minimize losses while following loan collection policies, fair debt collection practices, and applicable laws. Use strong customer service and communication skills to identify and resolve exceptions and interpret information accurately.
Location: Kansas, United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Collect payments on assigned delinquent accounts by reviewing documentation.
  • •Contact customers/clients by telephone and/or written correspondence.
  • •Arrange repayment schedules to minimize loss to the organization.
  • •Apply loan collection policies and procedures and fair debt collection practices.
  • •Comply with applicable laws and internal policies during collections activities.

Pay and Benefits

Salary: USD 20 - 22.5 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental Leave401kPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Two to three years of experience in collections and/or customer service activities.
  • •Good knowledge of loan collection policies and procedures and fair debt collection practices.
  • •Ability to identify and resolve exceptions and organize and interpret information.
  • •Good verbal and written communication skills.
Experience:2-3 yearsCollectionsCustomer service
Education:High School
Skills:Customer serviceCustomer relationsCommunicationException handlingInformation interpretationOrganization

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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