Director, Site Reliability Engineering

Duck Duck Go
Japan, Slovakia, Spain, Czech Republic, Switzerland, Estonia, Singapore, Slovenia, Mexico, Portugal, United States, Israel, Kyrgyzstan, Bulgaria, Austria, Iceland, Croatia, Hungary, Ireland, Canada, South Africa, Brazil, Greece, Mauritius, United Kingdom, Romania, Cyprus, Malta, Latvia, Argentina, Bosnia and Herzegovina, Poland, Uruguay
Workplace: RemoteFull timeUSD 243,800 - 243,800 annuallyFunction: DevOps, Cloud & InfrastructureSkills: ["Leadership","Collaboration","Problem-solving","Metrics focus","Investigation"]

Lead DuckDuckGo’s Site Reliability Engineering team to build and maintain world-class infrastructure for a large-scale, privacy-focused platform. Drive reliability improvements across software, systems, automation, and process analysis—supporting products like Duck.ai, scaling index infrastructure, and building privacy-respecting anti-fraud verification. Partner with engineering to troubleshoot and deploy solutions, root-cause instabilities in distributed, high-traffic environments, and advance reliability through cloud-native and containerized deployment.

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Duck Duck Go
Duck Duck Go
2 weeks ago

Director, Site Reliability Engineering

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Job Summary

Lead DuckDuckGo’s Site Reliability Engineering team to build and maintain world-class infrastructure for a large-scale, privacy-focused platform. Drive reliability improvements across software, systems, automation, and process analysis—supporting products like Duck.ai, scaling index infrastructure, and building privacy-respecting anti-fraud verification. Partner with engineering to troubleshoot and deploy solutions, root-cause instabilities in distributed, high-traffic environments, and advance reliability through cloud-native and containerized deployment.
Location: Japan, Slovakia, Spain, Czech Republic, Switzerland, Estonia, Singapore, Slovenia, Mexico, Portugal, United States, Israel, Kyrgyzstan, Bulgaria, Austria, Iceland, Croatia, Hungary, Ireland, Canada, South Africa, Brazil, Greece, Mauritius, United Kingdom, Romania, Cyprus, Malta, Latvia, Argentina, Bosnia and Herzegovina, Poland, Uruguay
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Director level

Key Responsibilities

  • •Build and maintain world-class infrastructure to meet the needs of millions of users, addressing complex operational challenges across software and systems.
  • •Drive reliability initiatives, including supporting Duck.ai reliability, scaling index infrastructure, and creating privacy-respecting anti-fraud verifications.
  • •Root-cause instability in high-traffic, distributed systems and implement appropriate remediation, including code changes.
  • •Develop tools, services, alerts, and responses to identify and mitigate reliability risks.
  • •Advance reliability through automation for infrastructure provisioning and configuration management, and through cloud-native architectures and containerized deployments.
Travel: Low travel

Pay and Benefits

Salary: USD 243,800 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid Leave

Key Requirements

  • •10+ years of relevant professional experience in reliability, platform, infrastructure, or software engineering, including 4+ years leading SRE teams.
  • •Experience participating in a 24x7 on-call rotation for a large-scale deployment.
  • •Ability to lead and collaborate on high-impact, complex projects from proposal through postmortem.
  • •Advanced programming skills to partner with software engineers on production triage, remediation, and performance considerations.
  • •Deep experience administering and troubleshooting Linux and web technologies, including automation for provisioning and configuration management.
Experience:Site reliability engineeringPlatform engineeringInfrastructure engineeringSoftware engineeringDistributed systems
Skills:LeadershipCollaborationProblem-solvingMetrics focusInvestigation
Tech Stack:PerlGoTypeScriptPythonLinuxDockerDocker Compose

Company Brief

Duck Duck Go
Privacy-focused internet company that provides the DuckDuckGo search engine, browser, and privacy tools which block tracking and avoid user profiling while monetizing via privacy-respecting ads and affiliate programs.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series D
Headquarters: Paoli, United States
Founded: 2008
Glassdoor
Glassdoor: 4.4
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