Bitpanda

1 month ago

Senior Account Manager, Partner Success

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Senior Specialist, Partner Success at Bitpanda Enterprise drives partner retention and revenue by managing multi-partner relationships, aligning on operational metrics, and leading quarterly business reviews. You’ll collaborate across teams to define roadmaps, optimize user adoption, and deliver strategic initiatives for SaaS/fintech partners from go-live, while communicating in German and English and motivating cross-functional teams.

Location: Berlin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Manage multi-threaded relationship build on trust, business operations and user adoption for a number of partners from go-live of the trading platform.
•Coordinate cross-functional alignment to improve performance ops planning, best practices, product roadmap initiatives and end-user outreach.
•Define mutual key business metrics and success criteria; monitor and report through business reviews and provide recommendations for optimization.
•Lead and facilitate in-person and virtual Quarterly Business Reviews (QBRs) with partners, ensuring alignment on performance, goals, and strategic initiatives.
•Take ownership of critical meetings, drive discussions and decisions, and act as main escalation point for partner issues to ensure swift resolutions.

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityLearning BudgetWellness StipendDays Off

Key Requirements

•3+ years relevant work experience in client-facing roles for SaaS or fintech organisations.
•Ideally native or C2 level in German & English with excellent written and oral communication.
•Highly organized with great attention to detail and ability to manage multiple tasks.
•Expertise with leading projects, facilitating training workshops, and liaising cross-functionally to solve business needs.
•Creativity, accountability, teamwork and a collaborative mindset to share knowledge.

Experience:3+ yearsFintechSaaS

Skills:CommunicationOrganizationProblem-solvingTeamworkProject management

Languages:GermanEnglish

Company Brief

Bitpanda

Bitpanda is a Vienna-based fintech platform that enables users to buy, sell and invest in cryptocurrencies, stocks, ETFs and other digital assets via a retail-friendly app and brokerage services.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Vienna, Austria

Founded: 2014

Website LinkedIn

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Bitpanda

1 month ago

Senior Account Manager, Partner Success

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Berlin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Manage multi-threaded relationship build on trust, business operations and user adoption for a number of partners from go-live of the trading platform.
•Coordinate cross-functional alignment to improve performance ops planning, best practices, product roadmap initiatives and end-user outreach.
•Define mutual key business metrics and success criteria; monitor and report through business reviews and provide recommendations for optimization.
•Lead and facilitate in-person and virtual Quarterly Business Reviews (QBRs) with partners, ensuring alignment on performance, goals, and strategic initiatives.
•Take ownership of critical meetings, drive discussions and decisions, and act as main escalation point for partner issues to ensure swift resolutions.

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityLearning BudgetWellness StipendDays Off

Key Requirements

•3+ years relevant work experience in client-facing roles for SaaS or fintech organisations.
•Ideally native or C2 level in German & English with excellent written and oral communication.
•Highly organized with great attention to detail and ability to manage multiple tasks.
•Expertise with leading projects, facilitating training workshops, and liaising cross-functionally to solve business needs.
•Creativity, accountability, teamwork and a collaborative mindset to share knowledge.

Experience:3+ yearsFintechSaaS

Skills:CommunicationOrganizationProblem-solvingTeamworkProject management

Languages:GermanEnglish

Company Brief

Bitpanda

Bitpanda is a Vienna-based fintech platform that enables users to buy, sell and invest in cryptocurrencies, stocks, ETFs and other digital assets via a retail-friendly app and brokerage services.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Vienna, Austria

Founded: 2014

Website LinkedIn