Parts Sales and Service Manager- Commercial Vehicle

Al Rostamani Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 5-8 yearsEducation: bachelorsSkills: ["Leadership","Team development","Communication","Negotiation"]

Lead product support sales and parts operations for commercial vehicles, overseeing the PSSR team and driving customer satisfaction. Expand markets across Africa and the GCC by opening new sales channels, managing the full parts export lifecycle, and implementing OEM and ZF parts strategies. Coordinate with marketing and product teams on targeted campaigns, analyze market trends, and support forecasting, reporting, and compliance across UAE and regional operations.

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Al Rostamani Group
Al Rostamani Group
5 days ago

Parts Sales and Service Manager- Commercial Vehicle

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead product support sales and parts operations for commercial vehicles, overseeing the PSSR team and driving customer satisfaction. Expand markets across Africa and the GCC by opening new sales channels, managing the full parts export lifecycle, and implementing OEM and ZF parts strategies. Coordinate with marketing and product teams on targeted campaigns, analyze market trends, and support forecasting, reporting, and compliance across UAE and regional operations.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Supervise, coach, and mentor the PSSR team to meet sales goals and customer satisfaction.
  • •Develop and implement PSSR training plans to build technical and sales capabilities.
  • •Identify new business opportunities and promote service contracts and maintenance packages.
  • •Open sales channels in Africa and GCC countries and manage the full parts export lifecycle (orders, documentation, shipping, compliance, follow-up).
  • •Collaborate on targeted service and parts campaigns and support budgeting, forecasting, and reporting while ensuring compliance with international trade laws and OEM standards.
Travel: Extensive travel

Key Requirements

  • •Bachelor’s degree in Mechanical Engineering, International Business, or a related field.
  • •5–8 years of experience in product support, international parts export, and team leadership (PSSR or similar).
  • •Experience opening new international markets and building long-term client relationships.
  • •Strong technical knowledge of heavy equipment, ZF components, and OEM parts operations.
  • •Deep understanding of INCOTERMS, export documentation, and global logistics.
Experience:5-8 years
Education:Bachelor's
Skills:LeadershipTeam developmentCommunicationNegotiation
Tech Stack:ERPCRMMicrosoft OfficeINCOTERMS

Company Brief

Al Rostamani Group
UAE family-owned conglomerate operating across automotive, trading, real estate, construction, solar energy, financial services, travel, and technology solutions with a legacy dating to the 1950s.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1957
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