Service Advisor, Autonomous Vehicles

Moove
Las Vegas
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Organization","Technical triage","Documentation accuracy","Root cause analysis","Communication"]

Serve as the operational bridge between Field Operations and Maintenance to maximize autonomous vehicle fleet uptime. Lead technical intake and triage for vehicles returning from the field, orchestrate maintenance workloads across preventive and urgent repairs, and coordinate ready-for-service vehicles. Manage work order lifecycles in maintenance systems, enforce “4 Cs” documentation standards for warranty compliance, monitor KPIs, and drive RCA for recurring issues while supporting 24/7 shift handovers.

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FursaFursa
Moove
Moove
17 hours ago

Service Advisor, Autonomous Vehicles

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Serve as the operational bridge between Field Operations and Maintenance to maximize autonomous vehicle fleet uptime. Lead technical intake and triage for vehicles returning from the field, orchestrate maintenance workloads across preventive and urgent repairs, and coordinate ready-for-service vehicles. Manage work order lifecycles in maintenance systems, enforce “4 Cs” documentation standards for warranty compliance, monitor KPIs, and drive RCA for recurring issues while supporting 24/7 shift handovers.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Act as the primary liaison between field operations and maintenance to streamline and synchronize vehicle service requests.
  • •Lead technical assessment of returned vehicles, prioritizing repairs by shift requirements to maximize fleet availability.
  • •Oversee work order lifecycle management in the maintenance management system with strict accuracy, clarity, and completeness.
  • •Enforce “4 Cs” documentation integrity for warranty and engineering reviews, and monitor depot quality metrics.
  • •Track and report KPIs (e.g., turnaround time and planned-versus-unplanned ratios) and perform RCA for recurring vehicle issues to prevent future failures.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Minimum 3+ years of experience in automotive service advising, fleet maintenance coordination, or dealership service operations.
  • •High-uptime fleet experience (rental, logistics, emergency services) is strongly preferred.
  • •High School Diploma or GED required; post-secondary education in Automotive Technology, Logistics, or Business Administration is a plus.
  • •Expert knowledge of warranty documentation standards, specifically the “4 Cs” methodology, and ability to audit technician notes.
  • •Ability to work flexible AM, PM, and Moonlight shifts to support 24/7 fleet operations.
Experience:3+ yearsAutomotive servicesFleet maintenanceDealership serviceRentalLogisticsEmergency services
Education:High School in Automotive Technology, Logistics, or Business Administration
Skills:OrganizationTechnical triageDocumentation accuracyRoot cause analysisCommunication
Licenses:Valid driver’s license
Tech Stack:Maintenance management systemsEnterprise resource planning (ERP)SpreadsheetsKPI tracking

Company Brief

Moove
Provides vehicle financing and asset-backed credit for mobility entrepreneurs, helping drivers and fleet operators acquire cars and generate income through ride-hailing and delivery platforms. Operates across multiple markets with embedded financial services for transport ecosystems.
Industry: Lending
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Dubai, United Arab Emirates
Founded: 2020
WebsiteLinkedIn