Quality Assurance Specialist

hims & hers
United States
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical","Organizational","Problem-solving","Attention to detail","Communication & presentation"]

Build and maintain data-driven quality performance systems for compounding and fulfillment operations. Monitor, analyze, and report quality KPIs spanning CAPA, deviations, supplier quality, product release, environmental monitoring, and compliance. Turn quality insights into corrective and preventive actions through root-cause analysis, dashboarding, and process optimization. Ensure KPI programs align with cGMP, BOF, and USP standards to support inspection readiness and internal/external audits.

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FursaFursa
hims & hers
hims & hers
1 day ago

Quality Assurance Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Build and maintain data-driven quality performance systems for compounding and fulfillment operations. Monitor, analyze, and report quality KPIs spanning CAPA, deviations, supplier quality, product release, environmental monitoring, and compliance. Turn quality insights into corrective and preventive actions through root-cause analysis, dashboarding, and process optimization. Ensure KPI programs align with cGMP, BOF, and USP standards to support inspection readiness and internal/external audits.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Create, track, and report quality KPIs, including CAPA cycle time, audit findings, deviation trends, and complaint resolution rates.
  • •Aggregate and analyze quality data from multiple systems to identify trends, process gaps, and improvement opportunities.
  • •Partner with QA leadership and Operations to implement CAPAs based on metric trends and root cause analysis.
  • •Ensure KPI programs align with cGMP, BOF, and USP standards to support inspection readiness and compliance.
  • •Design and maintain dashboards and scorecards for leadership review, internal audits, and inspection support.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceDentalVisionParental Leave401kEquity

Key Requirements

  • •Bachelor’s degree in Quality Assurance, Data Analytics, Engineering, Life Sciences, or a related field.
  • •3+ years in pharmaceutical, compounding, medical device, or regulated healthcare environments.
  • •Strong understanding of Quality Management Systems (QMS) and cGMP compliance.
  • •Experience analyzing and visualizing data using Excel, Power BI, Tableau, or similar tools.
  • •Familiarity with USP standards and 21 CFR Part 211, plus Good Documentation Practices (GDP).
Experience:3+ yearsPharmaceuticalCompoundingMedical deviceRegulated healthcareQuality management systemsCGMP
Education:Bachelor's in Quality Assurance, Data Analytics, Engineering, Life Sciences (or related field)
Skills:AnalyticalOrganizationalProblem-solvingAttention to detailCommunication & presentation
Tech Stack:ExcelPower BITableauNetSuiteMasterControlTrackWiseVeevaERPQMS

Company Brief

hims & hers
A telehealth and consumer wellness platform offering personalized care and products across sexual health, hair, mental health, dermatology, weight loss and primary care via digital consultations, prescriptions, and fulfillment.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2017
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