Head Hostess, Hakkasan

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Communication","Customer service","Teamwork","Efficiency","Leadership"]

As a Head Hostess at Hakkasan, you’ll welcome guests with natural, engaging conversation while ensuring excellent communication, customer service, and efficient teamwork with the bar and dining teams. You’ll thrive in a fast-paced luxury hospitality environment, supported by training and leadership, including external and internal courses. The role offers exposure to award-winning dining and opportunities to grow your food and beverage acumen at a world-class resort.

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Kerzer International
Kerzer International
21 hours ago

Head Hostess, Hakkasan

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Job Summary

As a Head Hostess at Hakkasan, you’ll welcome guests with natural, engaging conversation while ensuring excellent communication, customer service, and efficient teamwork with the bar and dining teams. You’ll thrive in a fast-paced luxury hospitality environment, supported by training and leadership, including external and internal courses. The role offers exposure to award-winning dining and opportunities to grow your food and beverage acumen at a world-class resort.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Welcome guests and carry out natural conversations without sounding scripted or intrusive.
  • •Deliver effective customer service using strong communication and guest interactions.
  • •Work closely with the bar and dining area team to support smooth service.
  • •Maintain a positive, professional presence in a fast-paced environment.
  • •Participate in external and internal training courses to develop food and beverage acumen.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceMeal AllowanceAnnual FlightsDiscountsIncentive Program

Key Requirements

  • •Have international exposure in a related field, or have 2 years of experience working in a luxury hotel and restaurant.
  • •Demonstrate strong communication skills with guests in a natural, non-scripted way.
  • •Provide high-quality customer service in a fast-paced hospitality setting.
  • •Work effectively as a team player and collaborate closely with the bar and dining teams.
  • •Show readiness to learn through external and internal training courses to build food and beverage expertise.
Experience:2+ yearsLuxury hospitalityHotelRestaurantFine dining
Skills:CommunicationCustomer serviceTeamworkEfficiencyLeadership

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn