Databricks

11 months ago

Sr. Designated Support Engineer, Apache Spark™

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior, customer-facing engineer focused on premier/support engagements for strategic Databricks customers. You will manage large strategic accounts, coordinate cross-functional teams, prioritize critical issues, and drive high-touch, proactive support while translating complex technical concepts to non-technical stakeholders.

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Sr. Manager level

Key Responsibilities

•Manage large strategic accounts to provide high-touch support experience.
•Project manage all open support cases to expedite ticket closure.
•Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution.
•Directly engage on business-impacting situations and ensure recovery of functionality for the customer.
•Engage with Senior Leadership, Technical and Functional staff to remove roadblocks and mitigate issues.

Key Requirements

•5+ years of customer-facing experience as a Support Engineer, Technical Account Manager, DSE or related role
•Minimum 3 years’ experience designing and developing, testing, and sustaining Python/Java/Scala-based applications
•Strong project management skills with ability to manage multiple tasks and work streams
•Demonstrated analytical and problem-solving skills in a Distributed Big Data Computing environment
•Excellent written and verbal communication with ability to translate complex technical ideas for non-technical stakeholders

Experience:5+ yearsBig dataDistributed computing

Skills:CommunicationProject managementProblem-solvingCustomer engagementStakeholder management

Languages:English

Tech Stack:PythonJavaScalaApache Spark

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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Databricks

11 months ago

Sr. Designated Support Engineer, Apache Spark™

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Sr. Manager level

Key Responsibilities

•Manage large strategic accounts to provide high-touch support experience.
•Project manage all open support cases to expedite ticket closure.
•Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution.
•Directly engage on business-impacting situations and ensure recovery of functionality for the customer.
•Engage with Senior Leadership, Technical and Functional staff to remove roadblocks and mitigate issues.

Key Requirements

•5+ years of customer-facing experience as a Support Engineer, Technical Account Manager, DSE or related role
•Minimum 3 years’ experience designing and developing, testing, and sustaining Python/Java/Scala-based applications
•Strong project management skills with ability to manage multiple tasks and work streams
•Demonstrated analytical and problem-solving skills in a Distributed Big Data Computing environment
•Excellent written and verbal communication with ability to translate complex technical ideas for non-technical stakeholders

Experience:5+ yearsBig dataDistributed computing

Skills:CommunicationProject managementProblem-solvingCustomer engagementStakeholder management

Languages:English

Tech Stack:PythonJavaScalaApache Spark

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn