Client Strategy, Enterprise (APAC)

Rogo
Singapore
Workplace: OnsiteFull timeUSD 175,000 - 215,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 2+ yearsSkills: ["Ownership","Relationship management","Strategic planning","Project management","Presentation and communication"]

Own an end-to-end portfolio of enterprise accounts across APAC, driving initial adoption, value realization, retention, and expansion. Serve as the primary partner to day-to-day users and executive stakeholders through QBRs/business reviews, customer health monitoring, and renewal management to mitigate churn risk. Build account success plans with KPIs and milestones, advocate internally using customer feedback, and translate client insights back to product and engineering.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Rogo
Rogo
1 day ago

Client Strategy, Enterprise (APAC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own an end-to-end portfolio of enterprise accounts across APAC, driving initial adoption, value realization, retention, and expansion. Serve as the primary partner to day-to-day users and executive stakeholders through QBRs/business reviews, customer health monitoring, and renewal management to mitigate churn risk. Build account success plans with KPIs and milestones, advocate internally using customer feedback, and translate client insights back to product and engineering.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Manage an end-to-end portfolio of enterprise accounts, driving adoption, value realization, retention, and expansion.
  • •Serve as the primary enterprise client contact with a prescriptive, consultative approach.
  • •Plan and run QBRs/business reviews to align on goals, roadmap, and next steps.
  • •Own renewal management end-to-end, including forecasting, stakeholder alignment, and churn mitigation.
  • •Monitor customer health and quarterback escalations using adoption and health signals; build success/account plans with KPIs and milestones.

Pay and Benefits

Salary: USD 175,000 - 215,000 annually

Key Requirements

  • •2+ years of front-office experience at an investment bank, private equity firm, or hedge fund (preferred).
  • •Alternatively, 3+ years in customer-facing roles such as customer success or account management, ideally in high-growth enterprise fintech.
  • •Proven ability to analyze customer performance metrics and deliver strategic recommendations.
  • •Experience owning and managing customer relationships, including upsell and renewal conversations.
  • •Strong strategic planning, relationship management, and real-time stakeholder communication skills.
Experience:2+ yearsFintechAIInvestment bankingPrivate equityHedge fund
Skills:OwnershipRelationship managementStrategic planningProject managementPresentation and communication

Company Brief

Rogo
Provides an AI-driven research platform that automates consumer interviews, surveys, and qualitative insights to help product and marketing teams gather and analyze customer feedback faster.
Industry: Enterprise Software
Website