Onsite Support Technician

Avi-spl
New York
Workplace: OnsiteFull timeUSD 29 - 31 hourlyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Independent work","Deadline management","Safety awareness","Team collaboration"]

Provide on-premises customer support at AVI-SPL customer sites by setting up and maintaining conference spaces, troubleshooting and installing audio/video and presentation systems, and supporting networked devices. Partner with customers, management, the global helpdesk, and SIG teams to deliver a world-class customer service experience, including documentation and end-user training, while adhering to local safety standards.

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FursaFursa
Avi-spl
Avi-spl
1 day ago

Onsite Support Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide on-premises customer support at AVI-SPL customer sites by setting up and maintaining conference spaces, troubleshooting and installing audio/video and presentation systems, and supporting networked devices. Partner with customers, management, the global helpdesk, and SIG teams to deliver a world-class customer service experience, including documentation and end-user training, while adhering to local safety standards.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Set up and break down conference spaces to meet customer event needs.
  • •Perform preventative maintenance to maintain customer spaces.
  • •Provide timely, quality-conscious support tasks for customer environments.
  • •Provide field service support for networked devices.
  • •Set up and troubleshoot audio/video/presentation systems and complete job site documentation and end-user training as needed.
Travel: Medium travel

Pay and Benefits

Salary: USD 29 - 31 hourly
Perks:Health InsuranceVisionDentalPaid Leave

Key Requirements

  • •Effectively communicate with employees, customers, and colleagues.
  • •Use hand and power tools safely and efficiently.
  • •Work independently, meet deadlines, and handle after-hours/weekend needs when required.
  • •Basic computer knowledge plus knowledge of basic signal flow for audio, video, and control.
  • •Valid driver’s license, a qualifying motor vehicle record, and a high school diploma (or equivalent), with ability to climb ladders and lift equipment/tools/materials.
Education:High School
Skills:CommunicationIndependent workDeadline managementSafety awarenessTeam collaboration
Licenses:Valid Driver’s License
Tech Stack:AudioVideoPresentation systemsNetworked devicesPC troubleshootingSignal flowControl systems

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn