Branch Manager

Commerce Bancshares
Wichita
Workplace: OnsiteFull timeUSD 65,000 - 96,000 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: associatesSkills: ["Leadership","Communication","Confidentiality","Critical thinking","Relationship building"]

Lead all aspects of retail banking operations at the assigned branch, ensuring excellence in customer service, compliance, and performance. Manage day-to-day activities and the branch team, using coaching to improve customer experience and results across operational, sales, and business development goals. Build and maintain relationships with small business customers, implement retail strategies, and handle escalated customer issues while adhering to policies, procedures, budgets, and security standards.

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Commerce Bancshares
Commerce Bancshares
1 day ago

Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead all aspects of retail banking operations at the assigned branch, ensuring excellence in customer service, compliance, and performance. Manage day-to-day activities and the branch team, using coaching to improve customer experience and results across operational, sales, and business development goals. Build and maintain relationships with small business customers, implement retail strategies, and handle escalated customer issues while adhering to policies, procedures, budgets, and security standards.
Location: Wichita
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Lead all retail banking day-to-day operations and provide direction to branch staff at the designated location(s).
  • •Manage and lead the full branch team to deliver quality customer experience and serve as a role model for expected behaviors.
  • •Coach and develop team members through goal setting, communication, delegation, training, and a structured coaching process.
  • •Monitor key operational, sales, and business development results; set goals and implement strategies to meet branch objectives.
  • •Ensure adherence to policies, procedures, and security standards while resolving customer issues and handling customer interactions as needed.

Pay and Benefits

Salary: USD 65,000 - 96,000 annually
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid TimeLearning Budget

Key Requirements

  • •Associate’s degree or equivalent combination of education and experience required.
  • •2+ years’ experience as a Banking Services Manager/Consultant, Financial Services Representative or similar position required.
  • •1+ years’ leadership/supervisory experience required; assistant management experience preferred.
  • •Strong knowledge of the financial services field and best practices.
  • •Must be eligible to work in the U.S. without sponsorship now or in the future.
Experience:2+ yearsBankingRetail bankingFinancial services
Education:Associate's
Skills:LeadershipCommunicationConfidentialityCritical thinkingRelationship building
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft TeamsOutlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn