Rider Recruitment Associate

Delivery Hero
Oslo
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Self-driven","Target-oriented","Independent","Communication","Interpersonal skills"]

Own end-to-end rider onboarding for foodora, driving recruitment volume and efficiency by processing leads through the funnel and ensuring high activation rates. You’ll call and message candidates, answer supply-related questions, and use recruitment and candidate management systems to activate and retain riders against core KPIs (Riders Hired and Riders Activated). Work closely with the Hiring Team Lead in Logistics operations.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Rider Recruitment Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own end-to-end rider onboarding for foodora, driving recruitment volume and efficiency by processing leads through the funnel and ensuring high activation rates. You’ll call and message candidates, answer supply-related questions, and use recruitment and candidate management systems to activate and retain riders against core KPIs (Riders Hired and Riders Activated). Work closely with the Hiring Team Lead in Logistics operations.
Location: Oslo
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Entry level

Key Responsibilities

  • •Take responsibility for the rider onboarding process from A to Z.
  • •Ensure a high number of applicants by actively processing leads in the recruitment funnel.
  • •Call and message candidates, answer supply-related questions, and guide them through the recruitment funnel to achieve high activation rates.
  • •Use recruitment and candidate management systems efficiently to onboard and activate riders.
  • •Work towards core KPIs: Riders Hired and Riders Activated, and assist with ad-hoc operational tasks as needed.

Pay and Benefits

Perks:Gym MembershipCommuter BenefitsLearning BudgetHealth InsuranceTravel AllowanceEmployee Discount

Key Requirements

  • •Fluency in Norwegian and English, both written and spoken is required.
  • •Proven prior experience in customer service, document verification, and/or onboarding.
  • •Good technical skills, including proficiency in the Google Suite ecosystem (Drive, Sheets, Docs), and the ability to learn support systems used by the Logistics team.
  • •Detail- and quality-oriented approach to work.
  • •Prior experience in delivery, logistics, or courier services is a significant advantage.
Experience:Customer serviceOnboardingDeliveryLogisticsCourier services
Skills:Self-drivenTarget-orientedIndependentCommunicationInterpersonal skills
Languages:NorwegianEnglish
Tech Stack:Google SuiteDriveSheetsDocs

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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